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We're responsible for carrying out all gas repairs, serving and boiler installations for our customers. The tenancies we are responsible for are affordable rent, market rent and rent to buy. We are accountable in ensuring our colleagues are working safely to gas regulations keeping our customers and housing stock safe.
Job Responsibility:
Carry out gas servicing, repairs and installation for customers
Identify issues and ensure corrective and preventative action is taken
Escalate to Gas Operations Supervisors where appropriate
Support Gas Operations Supervisors with complaints and areas of non-compliance
Liaise with customers and colleagues to ensure progress updates and relevant action is taken
Provide support to team and colleagues as required
Provide a high-quality, 'right first time' service to customers
Work safely according to Gas Safety legislation and Health & Safety policies
Requirements:
Hold ACS (A Credited Certificate), minimum requirements being CCN1, CEN1, HTR1, CKR1
City & Guilds Level 3 certificate in Domestic Heating
Hold a full driving license
Nice to have:
Understand how social housing works
What we offer:
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers