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Advanced Analytics Analyst

United Kingdom, Newbury · Job Posted May 04, 2026
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Job Description

We’re building something unprecedented: the UK’s largest mobile network, created by uniting two industry leaders to deliver unbeatable coverage, connectivity and reliability for millions. This is a rare career moment - the kind where you can feel the scale of change and know you’re helping to shape a legacy that will redefine the market. As part of this transformation, you’ll join a team setting new standards for customer and employee experience while building a culture that’s bold, modern and future focused. In this role, you’ll drive advanced analytics and decision intelligence to optimise our Collections & Payments strategy, enabling experimentation, digitalisation and continuous improvement. Your work will directly enhance customer outcomes, reduce cost to collect, improve recoveries and ensure fairness and regulatory alignment across our end to end Collections journey. It’s a chance to apply your analytical expertise at the heart of a once in a generation transformation.

Job Responsibility

  • Develop and enhance advanced analytics solutions across propensity to pay, credit risk, churn, recoveries, cost to collect, and customer journey effectiveness
  • Use profiling, segmentation, and exploratory analysis to shape robust technical designs and modelling approaches
  • Create clear documentation, monitoring packs, dashboards, and MI to track performance and support decision making at every level
  • Design and run experiments—including A/B tests and champion–challenger trials—to validate models and optimise treatment strategies
  • Translate complex analytical outputs into actionable insights that drive Collections & Payments strategy and improve customer outcomes
  • Build compelling insight decks for senior stakeholders, influencing product, strategy, operations, and digital journey design
  • Ensure all analytics products meet regulatory, fairness, and Consumer Duty standards, with a strong focus on vulnerability and ethical use of data
  • Collaborate across Strategy, Operations, Product, Data, and Governance teams to embed analytics into decision engines, digital pathways, and AI enabled solutions

Requirements

  • Strong hands on experience in statistical analysis, predictive modelling, and advanced analytics
  • Proficiency in SAS, SQL or similar analytical tools, with confidence working across large and complex datasets
  • Experience supporting governance, monitoring frameworks, and regulatory aligned analytical processes
  • Skilled at turning quantitative findings into compelling stories that influence strategy and decision making
  • Understanding of credit risk, arrears, collections, payments journeys, or wider financial services analytics
  • Comfortable operating in a fast paced, data driven environment with a focus on continuous improvement and innovation

What we offer

  • Excellent basic salary plus bonus and Vodafone benefits
  • great pay
  • bonuses
  • up to 28 days off plus bank holidays
  • paid time for charity work
  • discounts
  • vouchers
  • pension plan
  • learning tools
  • top-notch parental leave policies

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