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We are seeking a compassionate, organized, and proactive Advance Planning Assistant to support a dedicated Advance Planning team. This department plays a meaningful role in guiding individuals and families through pre-planning arrangements and providing support at the time of need. We are looking for someone who takes pride in delivering thoughtful, detail-oriented administrative support in a service-driven environment. This is an excellent opportunity for a highly organized professional who enjoys working behind the scenes to ensure operations run smoothly while contributing to work that truly makes a difference.
Job Responsibility:
Monitor and manage flower orders submitted through the website, ensuring timely coordination and fulfillment
Prepare accurate and detailed meeting minutes
Maintain office inventory and ensure arrangement offices are fully stocked with required forms and supplies
Prepare and distribute survey letters and department communications
Batch and process interment orders, marker invoices, and contracts with precision
Update and maintain park map books and internal records
Manage and maintain client mailing lists, ensuring data accuracy
Process check requests and referral correspondence related to the Pre-Need Partnership Program
Schedule unveilings and coordinate related logistics
Assist in planning and coordinating departmental milestone celebrations (anniversaries, birthdays)
Provide first-level technical support to team members
Perform general administrative duties including mailings, copying, answering phones, and document preparation
Support special projects and additional tasks as assigned
Requirements:
Strong administrative and organizational skills
High attention to detail and accuracy
Professional and compassionate communication style
Ability to manage multiple priorities in a fast-paced environment
Tech-savvy with the ability to troubleshoot basic technical issues
A team player who takes pride in supporting meaningful work
What we offer:
medical, vision, dental, and life and disability insurance