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Adoptions Counselor

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Maui Humane Society

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Location:
United States , Wailuku

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

19.00 - 21.00 USD / Hour
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Job Description:

Maui Humane Society is an open-air animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is resilient, compassionate to animals, creative problem-solvers, and dedicated to do what it takes to get the job done. We're excited to welcome you as our next Adoptions Counselor. In this role you will coordinate the seamless transition of animals from the shelter to their forever homes.

Job Responsibility:

  • Matchmaking shelter animals with homes
  • Providing a positive community experience before, during and after the adoption process
  • Processing data and payments in our shelter software
  • As needed providing follow up support and resources to adopters

Requirements:

  • Strong customer service communication skills - externally and internally
  • High comfort in interacting with animals
  • Ability to use multiple computer programs efficiently

Nice to have:

  • Experience in animal welfare
  • Experience with shelter software (PetPoint preferred)
What we offer:
  • Medical benefits at no cost to you
  • Dental & Vision benefits at low cost
  • FSA
  • 401K with match
  • Student loan forgiveness eligibility
  • Performance pay raises
  • Regular supportive feedback
  • Career growth
  • Training in animal welfare

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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