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Adoption Counselor

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The Renaissance Network, Inc.

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Location:
United States , Brighton

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you interested in full or part-time adoption counselor opportunity for Gifford Cat Shelter, the country’s oldest free-roam, no-kill shelter? Gifford seeks a mature, responsible cat lover to match cats with suitable owners by interviewing applicants, reviewing applications, and facilitating the adoption process to ensure successful, long-term placements. Key duties include customer service, animal matchmaking, handling adoptions, record-keeping, and supporting community outreach. The Adoption Counselor is a full or part-time opportunity of one to five days per week, one of which must be a weekend day.

Job Responsibility:

  • Adoption Facilitation: Greet visitors, answer questions, match pets to families, conduct interviews, review applications, process fees, and complete paperwork
  • Cleaning/Cat Care: Perform cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas
  • Restock supplies through the building, noting low inventory to management
  • Counseling & Education: Inform adopters about pet care, behavior, costs, and the responsibilities of ownership. Provide support and resources for keeping pets in their homes
  • Outreach & Marketing: Participate in adoption events, create social media content, and promote adoption programs
  • Record Keeping: Maintain accurate records of animals, applications, and adoption statuses
  • Post-Adoption Support: Conduct follow-up calls and help resolve issues

Requirements:

  • Passion for cats!
  • Strong customer service and communication skills
  • Compassion and understanding of animal behavior
  • Ability to make sound judgments for successful matches
  • Organization and attention to detail for paperwork and records
  • Must be able to lift, move, or carry cats or objects weighing up to 40 lbs
  • Ability to use strong chemicals for disinfecting items and spaces throughout the shelter
  • Seeking full and part-time adoption counselors
  • at least one weekend shift per week

Additional Information:

Job Posted:
January 04, 2026

Work Type:
On-site work
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