Adobe Workfront Administrator III Job at Cencora (Pune)

Job Description

The Adobe Workfront Application Owner is responsible for the strategic ownership, governance, administration and oversight of the Adobe Workfront platform as well as license management for Adobe Creative Cloud platform. This role ensures that the Workfront is aligned with business objectives, supports operational excellence, and delivers value across teams. This role will work closely with cross-functional teams, including IT, marketing, operations, and project management, to ensure the platform meets organizational needs.

Job Responsibility

Act as the primary owner of the Adobe Workfront platform, ensuring it aligns with organizational goals and priorities
Define and maintain the application strategy, roadmap, and vision in collaboration with business and IT stakeholders
Evaluate and recommend new features, integrations, and enhancements to improve platform effectiveness
Serve as the primary liaison between business users, IT teams, and Adobe support to address platform needs and challenges
Serve as the primary administrator for the Adobe Workfront platform, including Workfront Fusion
Manage Workfront integrations e.g. Integrating with Adobe Creative cloud plugins and more
Configure and maintain system settings, user permissions, project templates, workflows, and custom fields
Oversee user account creation, updates, deactivation, and application deployment processes
Perform regular system audits to ensure data integrity and compliance with organizational standards, Information security standards, and regulatory requirements
Create and maintain dashboards, reports, and custom views to provide actionable insights for leadership and teams
Provide day-to-day support for Workfront users, including troubleshooting issues and resolving system errors
Develop and deliver training materials, documentation, and workshops to onboard new users and enhance adoption
Act as a liaison between end-users and Adobe support for escalated issues
Stay updated on Adobe Workfront’s latest features, releases, and best practices
Plan and execute system upgrades, enhancements, and new feature rollouts in collaboration with IT and stakeholders
Draft and distribute notifications to end-users regarding system bugs or product/process updates
Manage the budget and licensing renewals processes for Adobe Workfront as well as for Adobe Creative Cloud, ensuring cost-effectiveness and alignment with business needs
Consolidation of Adobe products licenses into Adobe enterprise console in order to streamline system management and reduce redundancy
Act as the primary contact for vendor relationships, including Adobe and third-party partners (if applicable)
Evaluate vendor performance to ensure service level agreements (SLAs) are met

Requirements

Bachelor’s degree in Information Systems, Business Administration, or related field (or equivalent work experience)
5+ years of experience administering Adobe Workfront or similar project management tools
Proficiency in configuring and managing Workfront features such as templates, reports, dashboards, and workflows
Proficiency in Adobe Fusion skills: Ability to build Fusion scenarios and work with APIs/JSON. (building end-to-end automations using modules, routers, filters, aggregators, iterators)
Excellent communication skills, both written and verbal. Ability to communicate technical concepts to non-technical stakeholders effectively, as needed
Excellent analytical and problem-solving skills
Experience with information security practices and reviews for the Adobe Workfront

Nice to have

Scripting/programming experience (JavaScript/Python) is a plus for advanced integrations
Adobe Certified Professional – Workfront Core Certification is a plus
Experience with Workfront Fusion, Adobe enterprise systems is a plus
Familiarity with Adobe Creative Cloud and its integration with Workfront
Experience with enterprise software consolidation and onboarding processes
Experience in change management (ServiceNow) and user adoption strategies

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Adobe Workfront Administrator III

Job Description

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