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Admissions Operations Lead

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University of the Arts London

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Location:
United Kingdom , London

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Category:
Education

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Contract Type:
Not provided

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Salary:

52977.00 - 63815.00 GBP / Year
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Job Description:

At University of the Arts London (UAL), we are internationally renowned for creativity, innovation and diversity. We are seeking an Admissions Operations Lead to join our Student Marketing, Recruitment and Admissions (SMRA) team and help shape an efficient, high-quality admissions service. In this influential role, you will be a subject matter expert for admissions ways of working and the admissions business lead for driving continuous improvement across the admissions lifecycle including related system enhancements and managing cyclical updates. Working closely with admissions leaders, technical teams, and other key stakeholders across the University, you’ll play a key role in how admissions operates at UAL. Ready to make a real impact on the admissions journey? This is an exciting opportunity to make a real difference at one of the most creative universities in the world. Join us and help shape the future of admissions at UAL.

Job Responsibility:

  • Subject matter expert for admissions ways of working
  • Admissions business lead for driving continuous improvement across the admissions lifecycle including related system enhancements and managing cyclical updates
  • Play a key role in how admissions operates at UAL
  • Help shape an efficient, high-quality admissions service

Requirements:

  • Strong operational expertise within an admissions environment
  • In-depth knowledge of admissions processes and related systems (such as SITS, UCAS, or similar platforms)
  • Experience of supporting the development, testing and adoption of related systems
  • Confident leading change and improving processes to deliver measurable improvements
  • Collaborative and proactive, with the ability to build strong working relationships across academic and professional services
  • Enjoy sharing knowledge, supporting colleagues through training and guidance, and promoting best practice
  • Strong focus on service excellence and continuous improvement
  • Motivated to enhance both operational performance and the applicant experience

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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