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Bayswater Education is a vibrant network of global educational centres dedicated for over 75 years to educating and inspiring people through a life-changing educational experience. We're passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what's out there. We think of them as global spirits, like ourselves. We're looking for a proactive and detail-focused Admissions Officer to join our central services department. This role works closely with Sales, Partner Support, Accounts Receivable and our schools to ensure applications are processed accurately, payments are tracked, and students and agents receive clear, timely communication. You will play a key role in managing bookings from enquiry through to arrival, while helping to protect revenue and maintain strong agent relationships across the region.
Job Responsibility:
Process student and agent applications accurately and within agreed timelines
Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation
Monitor payment deadlines and follow up with agents to ensure timely settlement of invoices
Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required
Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate
Maintain clean and up-to-date data in the student management system
Monitor shared inboxes and manage queries professionally and efficiently
Work closely with Sales and Partner Support to resolve booking or payment issues
Provide booking and payment updates to support regional forecasting and planning
Requirements:
Experience in admissions, education administration, or international student recruitment
Confidence handling invoices, payments, and basic credit control processes
Strong communication skills in English
High level of attention to detail and accuracy
Confidence working with databases and finance systems
Ability to manage multiple priorities across different time zones
A proactive approach and confidence following up firmly but professionally on outstanding payments
What we offer:
Remote work model
Great learning and development opportunities
Warm and friendly work environment
Working with a great multicultural team of professionals
Regular online networking and cross-departmental meetings with the Bayswater team based all over the world