Admissions Officer

You are looking for a satisfying and rewarding role where your capabilities, time and effort make a difference. You strive to provide excellent customer service to your stakeholders with accuracy and pace. You are a natural problem solver with initiative and highly developed people skills. You are bubbly, friendly, compassionate and team orientated. As the Admissions Officer, you are the primary point of contact for prospective residents, their families and referral partners. You will build strong relationships and work collaboratively across Whiddon's Customer Liaison, Revenue and Care teams, along with external stakeholders. You are comfortable with meeting prospective residents and families, to discuss financial requirements, providing support with tours and participating in case management meetings. You come with a fantastic skill set that includes verbal and written communication, strong administration, and sound IT knowledge with the ability to pick up and navigate different software and applications. You are also well versed in CRM and lead management, ensuring accuracy and visibility of relevant information. We are a not-for-profit organisation, but more importantly, we are like one big family and treat each of our residents, families, and team members with the same levels of passion, care, and respect. We are hoping you will join our fantastic Whiddon Family in our Admissions Team in Glenfield, enjoying a hybrid work environment and flexible working.