Admissions Officer Job at Whiddon (Glenfield)

Admissions Officer

Whiddon

Location:
Australia , Glenfield

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a sales & customer service super-star to join our growing team as an Admission Officer for our Aged Care Homes in NSW and QLD. This is an exciting and fast-paced role that requires exceptional communication and organisational skills. You will support multiple services across our organisation to maintain high occupancy levels by managing the customer journey from initial inquiry through to admission. This is a 12-month, full-time contract opportunity with flexible working options, and some travel within NSW and QLD will be required.

Job Responsibility:

Manage the customer journey from initial inquiry through to admission
Support multiple services to maintain high occupancy levels
Convert leads
Complete admissions
Deliver a seamless customer experience
Work closely with Residential Home Teams, Finance and Customer Service Teams
Some travel within NSW and QLD

Requirements:

Experience in aged care sales, administration, revenue or admissions
Strong background in administration and customer service
Strong stakeholder engagement
High-level capability in CRM use
High-level capability in data reporting
Confidence explaining financial information to a range of clients
Exceptional communication skills
Exceptional organisational skills

What we offer:

5 weeks Annual Leave (or the option to cash out Annual Leave)
Access to Long Service Leave after 5 years
12 weeks paid Parental Leave
Up to 5 days paid Fertility leave
Up to 3 days paid Community Service leave each year
Up to 4 days paid Compassionate leave
Extra public holiday per year with Frank Whiddon Day
Employee Assistance Program
Salary Packaging options
Remote living options including rent and mortgage packaging, utilities and holiday transport
Novated leasing
Financial wellness program
Personal car buying service
Rewards program
Quarterly gifts
Access to retail benefits and perks
Employee Referral Program
Learning and development programs
Recognition programs
Locations across NSW and QLD
Flexible working options

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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