This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join Strayer University as an Admissions Officer where you'll play a key role in guiding prospective students through the enrollment process in a dynamic environment. Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites.
Job Responsibility:
Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries
Set phone interview appointments
Interview prospective students to determine their educational background and future goals and objectives
Educate prospective students on the benefits of attending Strayer University
Assist prospective students with the application process and review qualifications for admission
Enroll new students and ensure appropriate basis of admission is obtained
Ensure prospective students’ admissions files are complete and assist students with initial registration process
Partner with other departments as necessary to finalize enrollment process
Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment
Requirements:
Strong customer service capabilities
Excellent communication skills
Proficiency in computer applications
Detail-oriented mindset
Bachelor's degree preferred
2-5 years of relevant experience in customer service or sales
Must be detail-oriented and have a focus on achieving optimum results
Must possess the energy and determination necessary to provide valuable and timely services
Must have strong computer skills (Excel, PowerPoint, etc.)
Excellent oral and written communication skills
2-5 years proven customer service and/or sales experience highly preferred
Bachelor’s degree or equivalent highly preferred
Must be able to travel 10% of time
Must be able to lift 10 lbs
Must be able to work more than 40 hours per week when business needs warrant
Access information using a computer
Effectively communicate, both up and down the management chain
Effectively cope with stressful situations
Strong mental acuity
Regular, dependable attendance and punctuality are essential functions of this job