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The Admissions Officer will manage student recruitment efforts at Strayer University, including interviewing prospective students and guiding them through the application process while meeting performance objectives. Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives.
Job Responsibility:
Make outbound calls and respond to prospective student inquiries
Set phone interview appointments
Interview prospective students to determine educational background and goals
Educate prospective students on benefits of Strayer University
Assist prospective students with application process and review qualifications for admission
Enroll new students and ensure prerequisites are satisfied
Ensure prospective students’ admissions files are complete
Partner with other departments to finalize enrollment process
Adhere to all University policies and procedures and federal, state, and accrediting agency rules
Requirements:
Bachelor’s degree or equivalent highly preferred
2-5 years proven customer service and/or sales experience highly preferred
Strong detail orientation
Strong communication skills
Customer service experience
Proficiency in computer programs such as Excel and PowerPoint
Must be able to travel 10% of time
Must be able to lift 10 lbs
Must be able to work more than 40 hours per week when business needs warrant
Must be authorized to work in the United States
What we offer:
Medical, dental, vision, life and disability plans