Admissions Manager

• Support the Presidium, University Senate and other organs of the University in setting the University admissions requirements and any ancillary requirements or processes
• Develop and execute Gisma’s admissions strategy in alignment with enrolment targets, academic standards, and compliance requirements
• Collaborate with senior leadership, academic teams, and marketing to identify trends, support programme development, and drive recruitment strategies
• Monitor admissions KPIs, pipeline metrics, and conversion data, providing regular reporting and recommendations
• Be part of the University Admissions Committee monitoring the implementation of the admissions requirements, decision-making and related processes
• Support the wider group in establishing best practice operational procedures and workflows
• Oversee and continuously improve end-to-end admissions processes — from application submission and interview scheduling to offer issuance and enrolment confirmations
• Ensure consistent and fair application assessments, with a focus on academic suitability, English language proficiency, and regulatory compliance
• Lead on complex or non-standard cases, including applicants from sanctioned countries or with alternative qualifications
• Ensure any exceptional cases are consulted with and/or approved by an appropriate academic member of the University admissions committee
• Lead, support, and develop a high-performing, international admissions team in multiple locations across the globe
• Organise workflow, set priorities, and ensure service-level standards are met across all programmes and locations
• Foster a culture of accountability, collaboration, and continuous improvement
• Ensure admissions practices are fully compliant with all relevant institutional policies, local and international regulatory frameworks, including GDPR, visa and immigration rules, and university as well as any relevant partner requirements
• Act as the primary liaison with academic programme leads, university partners, and compliance teams regarding admissions-related matters
• Provide training and support to sales and academic colleagues on admissions procedures and requirements
• Represent GISMA at external meetings, audits, or institutional reviews related to admissions
• Provide regular reporting on admissions decisions, processes and operational developments

• Bachelor's degree required
• master’s degree preferred
• At least 3 years of experience in higher education admissions, including leadership or management roles
• at least 2 years of experience in admissions to a German university
• Strong knowledge of international qualifications, English and German language requirements, and visa regulations
• Experience working with university partners or multi-institution models preferred
• Familiarity with admissions systems (e.g., Salesforce, Dynamics, or proprietary CRM platforms)
• Experience of working with relevant regulators as stakeholders
• Strategic and analytical mindset with a strong sense of ownership
• Excellent communication and stakeholder engagement skills
• Team leadership and staff development capabilities
• Process-driven with a commitment to efficiency and accuracy
• Solution-focused, adaptable, and calm under pressure.

Experience working with university partners or multi-institution models preferred

• Opportunity to work with a great team in a dynamic and international culture
• A workplace in our modern, centrally located campus in Potsdam
• Numerous campus events from the fields of art, culture, business, and science
• Opportunity to develop and implement new ideas and concepts
• Personal and professional development