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Admissions Manager - Home Care

https://www.hammond.com.au/ Logo

HammondCare

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Location:
Australia, Cardiff

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The role of Admissions Manager – Home Care plays a key role in advancing HammondCare’s Mission and Mission in Action by leading teams of Care Advisory Partners (CAP’s) to deliver high-quality, client-centred intake and onboarding experience. The role combines frontline assessment responsibilities with leadership and business development functions to drive growth, enhance client satisfaction and strengthen referrer and stakeholder networks. This role supports strategic growth by overseeing Home Care Package (HCP) and Commonwealth Home Support Program (CHSP) admissions, refining onboarding processes, and developing team capability.

Job Responsibility:

  • Team Leadership and Performance
  • Client Assessment and Onboarding
  • Business Development and Referral Engagement
  • Process Improvement and Service Innovation
  • Compliance, Governance and Risk Management
  • Care Transition and Handover
  • Stakeholder Engagement & Relationship Management
  • Market Research & Competitive Analysis
  • Financial & Performance Metrics

Requirements:

  • Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
  • Formal qualifications in a care-related discipline (minimum Certificate IV with additional micro-credentials
  • Diploma or Degree preferred)
  • Demonstrated experience conducting comprehensive assessments in a home care or aged care setting
  • Proven leadership experience with the ability to develop teams and manage performance, including experience leading and managing a team including remotely, as well as experience operating effectively in a multi-site environment
  • Sound knowledge of Aged Care Act
  • Home Care Packages Program Operational Guidelines
  • Aged Care Quality Standards and My Aged Care Portal and referral pathways
  • High-level communication and interpersonal skills with an ability to engage clients and stakeholders at all levels
  • Strong planning, time management and organisational skills
  • Analytical capability to use data to inform decisions and improve service delivery
  • Proficiency in client management systems and Microsoft Office
  • Current driver’s licence, reliable vehicle, and willingness to travel
What we offer:
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
  • Additional leave purchase options and 14 weeks paid parental leave
  • Flexible working options, including hybrid arrangements
  • Discounts on everyday products and services
  • Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
  • Free access to independent counselling support for employees and families
  • Health & Wellbeing programmes
  • Reward & Recognition programmes
  • Referral bonuses
  • Career and professional development opportunities

Additional Information:

Job Posted:
July 16, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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