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Veterans Inc. Logo Veterans Inc. · Health and Beauty

Admissions Counselor

United States, Shrewsbury Employment contract 28.84 USD / Hour · Job Posted July 13, 2026
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Job Description

We are seeking a dedicated Admissions Counselor to join our team and primarily support new patients entering the program. In this role, you will provide critical day-one support by managing the initial intake process, completing required compliance documentation, and gathering preliminary clinical information to establish early patient engagement. By streamlining these administrative tasks, you will ensure a seamless handoff to primary counselors-who utilize your initial findings to conduct deeper Biopsychosocial Assessments (BPS) and treatment planning, reducing admission delays and allowing our clinical team to focus on direct care.

Job Responsibility

  • Conduct day-one meetings and gather clinical overviews/histories from new patients
  • Complete required intake forms, including Admission Notes and BSAS Enrollment Forms
  • Submit clinical justifications, specifically ASAM recommendation documentation
  • Coordinate patient handoffs by collaborating closely with Admissions and Nursing teams
  • Assist the Admissions team with clinical screenings, referral coordination, and high-volume intake backup
  • Manage process quality by maintaining clinical Standard Operating Procedures (SOPs)
  • Train clinical staff on consistent and accurate system use and clinical workflows
  • Assist with workflow support, projects, and complete administrative tasks during low-admission windows

Requirements

  • Minimum of a bachelor's degree in human services, Social Work, Sociology, or related field from an accredited institution
  • A master's degree in a related field is highly preferred
  • Certification in alcohol and drug counseling, LADC I or II preferred
  • Experience or education in substance abuse treatment and mental health disorders required
  • 2+ years of experience working in substance abuse treatment/mental health disorders is preferred
  • Demonstrated knowledge of military culture, experience in working with veteran population, and an understanding of veterans-related needs and issues preferred
  • Must be able to successfully pass a CORI/Background records check
  • Compliance with Veterans Inc. COVID-19 Vaccination Policy

Nice to have

  • Certification in alcohol and drug counseling, LADC I or II
  • 2+ years of experience working in substance abuse treatment/mental health disorders
  • Demonstrated knowledge of military culture, experience in working with veteran population, and an understanding of veterans-related needs and issues

What we offer

  • BCBS Medical, Dental, and Vision Insurance
  • Employer Paid Short and Long-Term Disability and Life Insurance
  • $2500 Medical Opt-Out program if you have medical coverage through another source
  • Retirement Plan (403B) with a $2000 Match
  • Flexible Spending Accounts
  • Tuition Reimbursement Program
  • Paid Parental Leave
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