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In keeping with our organization’s goal of improving the lives of the Guests we serve, the Director of Admissions is responsible for the entire admission process of Guests as well as the marketing program for the facility. The Director of Admissions develops and maintains professional relationships with the surrounding medical community to ensure steady referral sources for the facility. This position also reviews medical, financial and other records with appropriate department heads of potential Guests to ensure they are appropriate for the facility.
Job Responsibility
Coordinates tours of the facility with perspective Guests, families and referrers either personally or with appropriate interdisciplinary team members
Assists Guests and family members with completing the admission process by assuring all admission paperwork is completed and necessary financial and medical records are obtained
Ensures appropriate preparation of room prior to the arrival of new Guests
Meets with Guests and family on the day of admission to answer any questions and ensure a smooth admission process
Works with the interdisciplinary team to ensure consistent, effective admissions, discharges and Guest room transfers
Develops and maintains referral base
Provides daily census report to interdisciplinary team
Assists with the development and implementation of long-range and short term marketing plans
Coordinates and participates in presentations about the facility to healthcare professionals and other potential referral sources
Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons
Assure that established infection control and standard precaution practices are maintained at all times
Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment
Communicates and interacts effectively and tactfully with Guests/guests, visitors, families, peers and supervisors
Answers and respond to call lights promptly and courteously when working in Guest care areas
Reports all Guest concerns to the appropriate department head
Attend and participate in departmental meetings and in-services as directed
Requirements
High school diploma or equivalent
One year experience in a marketing role or similar experience