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Solaris HealthCare Daytona is now hiring. We are looking for caring and compassionate individuals to provide outstanding care to our residents each and every day. We are located at 550 National Healthcare Dr., Daytona Beach, FL 32114. Proud Partner of the Tampa Bay Buccaneers – join the spirited KARE KREWE of Daytona! You’ll love being part of our team—and you may also qualify for these amazing benefits: Affordable Health, Dental & Vision Insurance (family options included); Advanced Pay -get paid when YOU want; 401k with Company Match -plan for your future; Generous ETO, Holidays & Sick Time -we value work life balance; Tuition Reimbursement -invest in your growth; Life Insurance & Disability Coverage -peace of mind for you & your family; Uniforms Provided & Perks Programs -we've got your covered; Shift Differentials depending on location, position & shift! Join a team that invests in YOU - your health, future & your success! This role requires Florida AHCA Clearinghouse background screening. WEEKEND ADMISSION/RECEPTIONIST CONCIERGE. We’re looking for a strong healthcare professional to assist our Admission Department on the weekend while performing reception duties. Our strength is our focus on our patients, families, and community. Thank you for your interest in exploring a career with us…We look forward to meeting you! Purpose of Your Job Position: The primary purpose of your job position is to assist the Admissions Director in developing census and quality mix by providing prospective residents and/or responsible parties with appropriate information and assistance to the nursing center, in accordance with current federal, state, and local standards, guidelines and regulations, and Solaris HealthCare’s established policies and procedures.
Job Responsibility:
Completes all assigned tasks in a timely manner as instructed by supervisor
Adheres to work schedules in completing and performing assigned tasks
Cooperates with department personnel to ensure services can be adequately maintained to meet the needs of residents
Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout Solaris HealthCare
Treats residents, residents family members, visitors and fellow employees with courtesy, respect and dignity
Meets with Supervisor on a regular basis to assist in identifying and correcting problem areas and/or improving services
Notifies facility when late arrival to or absence from work according to established center policy
Adheres to established employee policies
Adheres to established dress code
Meets acceptable center attendance requirements
Ensures that all care is provided in privacy
Alerts residents before entering residents rooms
Reports all grievances and complaints made by residents to supervisor
Reports all allegations of resident abuse and/or misappropriation of resident property
Handles walk in or telephone inquiries and documents on the inquiry logs
Follows up on inquiries by contacting case managers via telephone or through electronic referral systems at direction of Admissions Director
Conducts tours of the center, documents clinical and financial information on the inquiry form for follow up at direction of Admissions Director
Participates in community outreach events by greeting guests, setting up, offering tours and other duties as assigned
Uses formal waiting list policy and keeps future reservations for residents
Reviews list of unoccupied beds and makes preadmission reservations according to type of case and accommodation required
Ensures that a model room is maintained in the nursing center at direction of Admissions Director
Maintains necessary knowledge of served market areas, resident origin, and major referral sources
Gathers demographic or clinical information from social worker, floor nurse or family prior to admission at direction of Admissions Director
Enters new patient information into Matrixcare and scans/uploads required documents in a timely manner
Verifies primary and secondary insurances, checks FDLE at direction of Admissions Director
Assumes responsibility for timely and accurate completion of admission contract within 48 hours under supervision of Admissions Director
Explains differences in rates and charges, services and nursing home policy regarding payment of bills
Provides copies for families regarding limited liability treatment policy and legal surrogate
Gives families list of department heads and resident handbook, interprets regulations
Primary responsibility for presentation of admission agreements to new admissions within 48 hours
Contacts family of confused resident and schedules packet signing prior to or on day of admission
Requests and secures legal paperwork such as health care surrogate, durable power of attorney
Delivers copy of admission contract to resident or emails as per request
Checks each room to ensure new admission readiness and reports flaws
Proficient in Matrix, MVP, FDLE, all payer verification systems, Entrypoint, and all electronic referral systems
May assist Administrator in contacting families after admission and discharge to determine satisfaction
Provides timely follow up on family or guarantor complaints
Ensures Greeter Club/First Impression Program is in place at direction of Admissions Director
Assists Admission Director in training the Admission team
Orders, copies, and assembles admissions forms & booklets
Provides support to Care Transition Coordinator by maintaining inquiry logs, tracking inquiries
Contributes articles to center newsletter and sends newsletters to referral sources
Assists Admission Director with planning, coordinating, and executing community and referral source events
Reports observations concerning structural, equipment and furniture defects and malfunctioning
Coordinates work of department with work of other departments
Attends and participates in staff meetings, departmental head meetings, or other center meetings as directed
Maintains confidentiality of necessary information
Utilizes supplies and equipment properly and without waste
Thinks and acts calmly and logically to meet unusual occurrences
Performs any miscellaneous work assignments as required
Participates timely in in service training classes
Attends and participates in continuing educational programs
Participates in annual Solaris HealthCare in service training programs
Requirements:
Must be able to read, write, speak, and understand the English language
Must possess the ability to make independent decisions when circumstances warrant such action
Must demonstrate the knowledge and skills necessary to provide care appropriate to the age related needs of the residents served
Must be a supportive team member, contribute to and be an example of team work and team concept
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
Must possess leadership ability and willingness to work harmoniously with and supervise other personnel
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activities
Must be able to relate information concerning a residents condition
Must not pose a direct threat to the health or safety of other individuals in the workplace
Local travel engaging in outside sales calls, including periodic overnight travel, as needed or as directed by Administrator is required
College degree preferred
Sales experience, particularly in health care services, products or pharmaceuticals is desirable
Familiarity with long term care and/or health care services useful
This role requires Florida AHCA Clearinghouse background screening
Nice to have:
Sales experience, particularly in health care services, products or pharmaceuticals is desirable
Familiarity with long term care and/or health care services useful