Admissions Assistant

• Being the first point of contact and trusted guide for prospective families, while delivering personalised and professional communication throughout the admissions journey
• Developing genuine connections with parents and pupils, understanding their individual needs and aspirations
• Coordinating school tours showcasing our strengths and unique offerings, tailoring them to each family’s specific interests
• Ensuring a seamless and positive experience through the complete admissions process from initial enquiry to onboarding
• Responding promptly and professionally to all enquiries, demonstrating excellent telephone and written communication skills. Providing clear and supportive explanations of admissions processes and procedures, ensuring families feel guided at every stage
• Preparing for and supporting admissions events including Open Days, taster days, assessment days, and induction events
• Accurately maintaining and updating our school database (iSAMS) as well as our digital filing system
• Supporting the upkeep of admissions spreadsheets and documentation with precision, ensuring deadlines are consistently met, safeguarding sensitive data and documents in full compliance with GDPR regulations
• Ensuring all administrative processes run smoothly to support the wider Admissions team

• Professional administrative experience
• Effective and efficient in processing data through the use of Excel, Word, iSams, mail-merge and information management systems
• Excellent organisational skills with the ability to multitask and work well under pressure whilst maintaining a high level of accuracy
• A high standard of personal presentation
• Ability to accurately develop and maintain record keeping systems
• Experience in working within a school environment is preferable but not essential
• Excellent customer service skills, telephone manner and the ability to quickly build relationships
• A great communicator
• Willingness to learn new tasks with flexibility of approach and a positive attitude
• Excellent verbal and written English skills, with an eye for detail
• A proactive worker, who is able to work independently as well as part of a larger team

Experience in working within a school environment

• 5% employer pension
• Shopping discount card
• Means tested staff discount
• Complimentary lunch where possible
• 25 days paid holiday + bank holidays pa
• Access to the Group’s counselling scheme
• Access to fully funded apprenticeships
• Discretionary Christmas stand down
• On-site parking
• Personal accident at work cover