Admissions Assistant

• Processing applications in line with entry criteria and regulatory requirements
• Keeping applicant records accurate using systems such as SITS, Enroly, and CRMs
• Supporting key admissions activities including Confirmation, CAS issuance, and Clearing
• Carrying out document verification checks and liaising with UCAS and internal colleagues
• Responding to complex applicant queries with professionalism, clarity, and care
• Getting involved in applicant engagement activities such as Open Days, webinars, and virtual events
• Contributing ideas to improve admissions processes and the applicant experience

• A-levels or equivalent
• Experience working in a Higher Education admissions team
• Strong communication and interpersonal skills
• Excellent attention to detail and the ability to stay organised under pressure
• Experience using SITS, e:Vision, or similar student systems
• A proactive, supportive, and collaborative approach to problem-solving

An understanding of UKVI compliance and international qualifications

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme
• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service
• Free Will Writing Service
• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts
• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton
• Eyecare Support – Free eVoucher for eye tests and glasses contribution
• Flu Vouchers – Free flu vaccinations for staff
• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance
• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services
• Generous Annual Leave
• Flexible & Agile Working – Flexible and Hybrid working arrangements
• Free On-site Parking – available across campuses
• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice
• Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice
• Employee Discounts – Savings on groceries, fashion, and entertainment
• Travel Discounts – Up to 10% off holidays through Sodexo Circles
• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks
• Library Access – Staff have access to books and resources at our onsite libraries
• Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level
• Leadership and Management Development – Access to training opportunities to support you with advancing in your career