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Admission Manager

Oxford International Education Group

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Location:
Canada , Vancouver ▼

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Category:
Education

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Contract Type:
Not provided

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Salary:

54000.00 - 57000.00 CAD / Year
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Job Description:

The Admissions Manager is responsible for implementing Oxford Internationals admissions plan. They will achieve success through various communications and registrations activities including building strong relationships with key stakeholders and the OI North American and Global Sales Team (GRT) through working collaboratively, providing support, and ensuring Oxford International’s admissions plans are implemented. The Admissions Manager is responsible for managing the entire interaction between Oxford International and agents before a student/group arrives for their course at one of our schools in North America. A key priority is to ensure that established guidelines are adhered to regarding the speed, accuracy, and quality of responding to agents' enquiries, booking confirmations, invoicing, payment, host family details and pre-departure information.

Job Responsibility:

  • Implementing Oxford Internationals admissions plan
  • Building strong relationships with key stakeholders and the OI North American and Global Sales Team (GRT)
  • Managing the entire interaction between Oxford International and agents before a student/group arrives
  • Ensuring guidelines are adhered to regarding speed, accuracy, and quality of responding to agents' enquiries, booking confirmations, invoicing, payment, host family details and pre-departure information
  • Dealing with agent enquiries promptly
  • Sending quotes, booking confirmations and invoices
  • Issuing visa letters
  • Ensuring agents have full details for all airport transfers
  • Ensuring agents have emergency contact numbers for the schools
  • Ensuring all fees have been paid prior to the student’s/group’s start date
  • Making sure the schools have full and accurate information on all students’ requirements
  • Supporting the EFL Global Recruitment Team with quick responses, agent on-boarding and quotations
  • Ensuring good communication of promotions/regional activity
  • Proactively building knowledge on all EFL products and locations
  • Ensuring accurate information is sent to agents and students
  • Managing student registrations including input into CLASS or other relevant software
  • Providing brand support & data on registrations
  • Prompt, professional response to all prospective student queries
  • Follow up with prospective students via phone, email, and in-person meetings
  • Provide information to students regarding programs
  • Advise and assist prospective students through the admissions process
  • Ensure the successful day-to-day operation of the school
  • Work with Directors and Managers on product development and enhancements
  • Participate in any association work on behalf of the company
  • Ensure the premises are maintained in accordance with the OIEG North America Quality Standards
  • Ensure corporate image requirements are maintained
  • Manage administrative functions outside of the realm of education delivery
  • Maintain current knowledge and skills as they relate to industry trends
  • Ensure all correspondence receives a response within one business day
  • Meet budget and expense management requirements
  • Cooperate with other staff to meet goals and deadlines
  • Support student success
  • Manage 24-hour hotline when requested
  • Complete other projects as required by the Management team

Requirements:

  • Eligibility to work in Canada
  • Clear background / criminal record check
  • Bachelors degree or equivalent professional experience
  • Qualification in education, business administration, international education or related field (Desirable)
  • Training in regulatory compliance or admissions practices (Desirable)
  • Significant years’ experience in admissions, enrolment management, or international education
  • Experience managing the full admissions lifecycle
  • Experience working with international agents and stakeholders
  • Experiencing using CRM or student management systems
  • Understanding of regulatory admission requirements (Private Career College standards preferred)
  • Experience within EFL or pathway education environments (Desirable)
  • Experience working across North America/Global markets (Desirable)
  • Exposure to working with global sales team (Desirable)
  • Strong relationship-building and stakeholder management capacity
  • Highly organized with strong administrative accuracy
  • Ability to manage multiple priorities and deadlines
  • Strong attention to detail
  • Comfortable in a fast-paced, target-driven environment
  • Strong systems proficiency and data accuracy skills
  • Service-oriented with a strong student-first mindset
  • Collaborative and team-focused
  • High level of integrity and accountability
  • Proactive and solution focused
  • Professional and approachable
  • Committed to maintaining quality and compliance standards

Nice to have:

  • Qualification in education, business administration, international education or related field
  • Training in regulatory compliance or admissions practices
  • Experience within EFL or pathway education environments
  • Experience working across North America/Global markets
  • Exposure to working with global sales team

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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