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Our client is seeking a dedicated Administrator to enhance their operations and help maintain seamless communication across various stakeholders. The role involves ensuring efficient communication and compliance, managing certificates, updating records, and working closely with residents and clients to provide excellent service.
Job Responsibility:
Answer emails and phone calls promptly to ensure efficient communication
monitor job portals for work status and updates, keeping the team informed
update job spreadsheets regularly to maintain accurate records
obtain and manage certificates from operatives, ensuring they are saved and uploaded to the portal
follow up on outstanding certificates to keep compliance on track
check that repairs and maintenance work has been completed to satisfaction
ensure all necessary parts are ordered and available for operatives
provide timely updates to clients regarding the status of works
work directly with end-user residents, offering excellent service and support.
Requirements:
A minimum of 2 years' experience in a similar role, preferably in a construction or engineering setting
ability to thrive in a fast-paced environment while managing multiple priorities
strong communication skills that foster collaboration and clarity
exceptional organisational abilities to keep operations running smoothly.
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