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Administrator

amhealthcaregroup.com Logo

AM Healthcare Group

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Location:
United Kingdom , Dundonald

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We have an exciting opportunity for an experienced Administrator to provide maternity cover on a 12-month fixed term contract as part of our team in Dundonald. This role is part-time (13 hours per week), with some flexibility around working days and hours.

Job Responsibility:

  • Data entry and order processing, using our in-house systems, including processing and obtaining approval for customer quotations, updating purchase orders, releasing orders into production and processing returned items with the relevant paperwork
  • General administrative tasks including filing, printing and scanning of orders within relevant patient files
  • Monitoring inbound queries by email and phone, escalating complex queries to management where appropriate
  • Ensuring both team and individual Service Level Agreements and KPI’s are effectively met

Requirements:

  • Experience in a customer service or administrative role
  • IT literate with working knowledge of MS Suite
  • Strong written and verbal communication skills
  • Pro-active with the ability to use initiative and work independently as required
  • Excellent interpersonal skills with the ability to build professional working relationships as part of a team
  • A willingness to learn with a can-do attitude

Nice to have:

  • Understanding of Navision or Orthotic scheduling systems
  • Previous experience of order processing
  • NVQ (or equivalent) in Administration or Customer Services
What we offer:
  • Competitive market salary
  • Incremental holiday allowance starting at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
  • Death in Service (3x basic salary)
  • Refer a Friend incentive scheme
  • Enhanced Family Leave/Pay
  • Recognition schemes
  • Continuing professional development

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Parttime
Work Type:
On-site work
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