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People Group Logo People Group · Logistics

Administrator

Australia, Richlands · Job Posted January 03, 2026
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Job Description

Join an incredible team as a Administrator, Handling a major retail account in a fast-paced, high-volume environment. This Administrator role plays a key part in supporting operations by ensuring clear, professional communication and delivering quality admin support to help coordinate transport needs.

Job Responsibility

  • Enter store delivery details into database
  • First point of contact for all incoming contact
  • Ensure correct details of bookings into the freight management system
  • Raise purchase orders as required
  • Assist with any driver pay queries
  • Provide POD’s to stakeholders as required
  • Review and reconcile all jobs for prior week to adhere with company timeframes
  • Ensure all documentation is available for each delivery
  • Update freight management system with correct delivery details
  • Collate and arrange all returned paperwork
  • Compile and complete the weekly reports
  • Ensure all drivers run sheets have been returned
  • Checking of drivers run sheets
  • Data entry of drivers run sheets
  • Electronically filing of drivers run sheets
  • Complete document filing and archiving as required
  • Compliance with all relevant company policies and procedures
  • Ensure multi skilling of other staff members to ensure levels of holiday and absenteeism coverage
  • Administration support for operations team where necessary
  • Prepare weekly and KPI reports
  • Ad hoc administration duties as required

Requirements

  • Previous experience in Customer Service Administration in a fast-paced high-volume moving environment
  • Customer Service expertise
  • Administrator expertise
  • Strong customer service orientation
  • Attention to detail
  • Effective time management & self-discipline
  • Strong Computer literacy
  • Strong numerical & literacy skills
  • Problem solving ability
  • Ability to create solutions for customers, creditors and subcontractors
  • Ability to ask for help if required
  • Co-operative team player
  • Ability to promote & facilitate organizational change
  • Displays a high level of confidentiality at all times
  • High personal standards of honesty & integrity
  • Show initiative & enthusiasm
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