Administrator Job at Blackrock Health Hermitage Clinic (Newtown Blackrock, Blackrock, Co. Dublin)

Job Description

To provide a clerical and administrative service to the department and ensure that all patients/staff and any other individuals contacting and attending the Department are dealt with in an efficient, effective and timely manner.

Job Responsibility

Providing an administrative service for the department
Support and cross cover in the local administration department
Greet and communicate appropriately with visitors, patients, consultants and all staff
Processing paperwork and explaining the admission process to patients on arrival
Securing payment from all underinsured/self insured patients
Liaison with other departments and consultants to arrange medical appointments as needed
Escorting patients to other areas of the hospital as required
Liaison with insurance companies to confirm cover, completing insurance claim forms
Posting charges to patients’ accounts for discharge
Assisting patients and visitors, liaison with hospital and clinic staff
Other administrative duties as required by the clinical team
Balancing cash sheets, checking float
Ensuring safe lodgement of all payments into the safe and transfer of information to finance
Scanning of patient records, dealing with telephone queries and organising stationery for the department
Communicate appropriately with colleagues and other members of the health care teams
Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety
Recognise limitations and seek assistance where necessary
Attend and contribute to appropriate meetings
Accept constructive advice when appropriate
Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic
Support the philosophy, objectives and goals of Blackrock Clinic
Observe the appropriate lines of authority
Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic
Demonstrate flexibility by assisting in all areas of the hospital/clinic as required
Participate in developing and providing quality care within Blackrock Clinic
Continue to develop personal knowledge and skills and seeks outside educational opportunities
Carry out other such duties as requested by the Manager or his/her deputy
Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic

Requirements

Proficiency in IT skills
Typing skills
Cash handling
Demonstrate excellent interpersonal skills
Valid work permission for the Republic of Ireland (or eligibility for a work permit in the case of critical skills)
Flexible attitude to changing work practices

What we offer

Pension
Discounted café
Sports and Social club
Employee Assistance Programme
Discounted onsite pharmacy

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