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Administrator

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Crossways Community

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Location:
United Kingdom , Tunbridge Wells

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

16542.00 - 27570.00 GBP / Year
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Job Description:

This role is integral to our daily operations, and will see you working closely with the Manager, and the team of Support Workers, at our CQC Registered Residential Home in central Tunbridge Wells. Our homes provide a safe and nurturing environment to people who have, or are recovering from, mental health issues. This role has a key part to play in that journey, by ensuring all associated administration is completed correctly, on time and with a high degree of confidentiality.

Job Responsibility:

  • Assisting in the preparation of monthly payroll spreadsheets
  • Recording of staff sickness and holiday absence
  • Arranging staff training courses
  • Typing of letters, emails, reports etc.
  • Answering the telephone and greeting visitors
  • Stationery ordering
  • Taking and distributing meeting minutes
  • Managing incoming emails and post
  • Assisting with diary management
  • Updating, maintaining and archiving hard and soft copy files
  • Assisting with creation of spreadsheets, mail shots, surveys etc.
  • Troubleshooting IT issues
  • Updating noticeboards
  • Updating in-house policies and associated documents
  • Assisting with organisation of house activities and events

Requirements:

  • Excellent English, verbal and written communication skills
  • Excellent working knowledge of MS Windows (Word/Excel/PowerPoint/Outlook) including the ability to create forms/spreadsheets/mail-shots/surveys etc.
  • Ability to recognise and troubleshoot routine IT problems
  • Confident with general office skills, answering the telephone and liaising with colleagues, residents and visitors
  • Able to prioritise, plan work and meet deadlines
  • Able to maintain confidentiality with an excellent level of attention to detail
  • Calm, confident, patient and flexible, good interpersonal skills, and able to work as part of a team, alone and unsupervised
  • Proven administrative experience within an office environment
  • Capable of working as part of a team, with minimal supervision
  • A positive attitude towards people who are experiencing mental health difficulties, and a willingness to work alongside them in a residential setting
What we offer:
  • Competitive Salary: £16,542 per annum (FTE = £27,570), with an annual salary review
  • Generous Leave: 28 days paid annual leave (including bank holidays), increasing annually up to 33 days (this is the full time entitlement, which is pro rata’d for part time roles)
  • Pension: Company pension scheme starting from month three, with increasing employer contributions after the first year
  • Comprehensive Benefits: Includes health insurance (for you and qualifying family members), Blue Light discount card, and company sick pay (after probation)
  • Employee Development: Wide range of fully funded in-house and external training options
  • Convenience: Free on-site parking

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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