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We are seeking an Administrator with experience in customer service, and administration duties to join our Emergency Department. This is a customer service focused role and the shifts cover afternoon and night shift including weekends. We are a 24/7 department and availability and flexibility for all hours are essential for this role.
Job Responsibility:
Provide professional, customer-focused, and efficient administration functions to enhance patient care and service delivery
be the first point of contact for patients
support all other clinical teams in the department including Short Stay Observation Unit and Paediatrics
provide broader support across the hospital including inpatient ward admissions, transfers, and discharges
Requirements:
Proficiency with a variety of skills in customer service and strong attention to detail
professional and pleasant telephone manner and excellent keyboard skills
a caring attitude towards people from culturally diverse backgrounds and also to our veteran community
What we offer:
Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
a suite of wellness initiatives including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
onsite childcare at Austin Hospital, easy access via public transport and car parking options