Administrator

• Develop and maintain strong working relationships with key client contacts, intermediaries and internal stakeholders
• Support the Account Management team by deploying client contracts accurately across all Circle Health Group systems
• Maintain and develop the client database, ensuring accurate and complete employee and eligibility data is captured
• Manage end-to-end client invitation and recall processes, monitoring uptake and reporting on effectiveness
• Process client charges and reconcile these on a daily basis, ensuring accuracy and timely resolution of queries
• Develop in-depth knowledge of the Health Assessment platform and associated systems, becoming a “product expert” for clients and colleagues
• Ensure all activity complies with Circle Health Group policies, data protection requirements (GDPR), and contractual obligations

• Proven experience in an administrative, coordination or client support role
• Excellent attention to detail with strong analytical and data-handling skills
• Strong written and verbal communication skills, with a confident and professional telephone manner
• Ability to manage multiple tasks, deadlines and competing priorities effectively
• Good working knowledge of Microsoft Office, particularly Excel
• Experience handling confidential or sensitive information appropriately

Previous experience in a B2B, healthcare, primary care, or corporate services environment

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities