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Administrator

currysplc.com Logo

Currys plc

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Location:
United Kingdom , Poole

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25521.60 GBP / Year
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Job Description:

At Currys we have a distribution channel with partners across the UK providing B2B mobile phone connectivity to their customer base. As an Administrator in our Specialist Business Centre in Poole, you’ll ensure the complete, accurate and timely receipt of commissions from the mobile network(s) are achieved and required payments are made to Currys Business Partners. You’ll also act as a control point for compliance and assist in owning the data integrity and optimisation across all mobile channels. You’ll do this by reviewing commission payments and clawbacks for the weekly payment run process feeding back any errors, fixing issues and investigating incorrect payments.

Job Responsibility:

  • Performing compliance checks on completed deals and processing them into the system to generate payment
  • Completing a weekly review of commission payments and clawbacks for weekly payment run process
  • Handling, updating and reviewing databases to ensure accuracy
  • Delivering high standard of customer service and deal with any partner queries adhering to SLA’s
  • Managing partner queries (including query inboxes) to defined timescales and service levels
  • Actively defining opportunities for process improvements. Managing, testing and assisting with implementation
  • Creating and maintaining a full set of working procedure documents for all core activities
  • Reviewing partners accounts for revenue share and raising manual payments

Requirements:

  • Good IT skills with a working knowledge of Microsoft Excel
  • Strong customer service
  • Strong analytical skills
  • Can do attitude and a positive mindset

Nice to have:

Knowledge of the telecoms industry would be an advantage

What we offer:
  • Performance related bonus
  • Product discounts on the latest tech
  • A range of wellbeing initiatives
  • 25 days holiday plus 8 bank holidays

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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