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Administrator

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Office Angels

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Location:
United Kingdom , Edinburgh

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

13.20 GBP / Hour
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Job Description:

Our client is seeking a motivated and professional Administrator to join their team based in Edinburgh. This is an excellent opportunity for an organised and customer focused Administrator to play a key role in supporting membership administration, stakeholder communications and operational growth initiatives within a values driven organisation.

Job Responsibility:

  • Act as the first point of contact for members and prospective members via phone, email and other channels
  • Manage the full membership lifecycle including applications, payments, onboarding and annual renewals
  • Maintain and develop the membership database ensuring accuracy and compliance
  • Produce regular reports on membership data and support forecasting activity
  • Support internal and external communications and assist with marketing and promotional activity
  • Liaise with technical advisors to coordinate inspections, audits, training courses and events
  • Support the delivery of new initiatives to support membership growth and income streams
  • Assist with recruitment and retention campaigns
  • Provide general administrative support and contribute to continuous process improvement

Requirements:

  • Administrative skills with experience using Microsoft Word, Excel, and Outlook
  • Excellent verbal and written communication skills with a professional telephone manner
  • Ability to manage multiple tasks, prioritise workload and meet deadlines
  • Proactive, flexible, and able to work on your own initiative
  • Detail oriented with a positive and professional approach
What we offer:
  • Hybrid working model
  • Generous holiday allowance (24 days plus public holidays)
  • Pension scheme with employer contribution
  • Group life assurance
  • Health and wellbeing support
  • Employee benefits including salary exchange options and counselling services
  • Shorter working day on Fridays

Additional Information:

Job Posted:
May 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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