Administrator, Office Angels

Administrator

Office Angels

Location:
United Kingdom, Bridgwater

Category:
Office Administration

Contract Type:
Not provided

Salary:

13.45 GBP / Hour

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Job Description:

Well-organised and driven Administrator with exceptional customer care skills to join a dynamic and highly established business. Become a key part of a collaborative customer service team, supporting engineers as well as the accounts and sales departments to ensure optimal company performance.

Job Responsibility:

Management and organisation of shared inboxes
Data handling and entry including ensuring all enquiries are accurately processed
Process sales orders accurately by telephone and e-mail
Manage internal processes and customer forecasts as required
Schedule and book work to appropriate engineer
Ensure jobs are complete within timelines or escalating as appropriate
Monitor engineers travel, work activity and respond to issues accordingly
Follow through customer enquiries from initial point of contact to completion
Respond to and where possible resolve customer service issues or escalate problems
Support the sales team by providing customer requested information

Requirements:

Prior experience working in a fast paced and multi skilled customer service environment
Proficiency in IT skills, including Microsoft Office systems (Word and Excel)
Strong interpersonal skills and ability to build relationships
Customer focus and commitment to delivering high-quality service
Excellent communication skills
Ability to act proactively to deadlines and with limited direct supervision
Effective planning and organising abilities
Attention to detail
Adaptability and flexibility
Ability to work well in a team

What we offer:

Weekly pay
Access to Boost platform with discounts on retailers
Wellbeing hub with recipes, exercise area, and mindfulness section
Temporary candidate of the month award
Temporary candidate lunches/treats
Online timesheets
Dedicated consultant support

Additional Information:

Job Posted:
September 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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