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We are seeking a strong and confident Administrator to join a small, close knit team. This role is heavily focused on managing maintenance jobs through a bespoke system, ensuring tasks are logged, tracked, and progressed effectively from start to finish. You will play a key role in coordinating communication between managing agents, and contractors, ensuring all maintenance issues are handled professionally and efficiently.
Job Responsibility
Logging and inputting new maintenance jobs onto the internal system
Updating job progress, notes, and status changes accurately
Monitoring ongoing works and ensuring timely progression
Liaising with contractors and managing agents
Handling inbound queries and following up on outstanding issues
Investigating delays or issues with jobs and proactively resolving them
Maintaining accurate records, reports, and documentation
Requirements
Strong administrative experience (ideally within property or maintenance)
Confident communicator, able to deal with a range of Contractors & Managing Agents
Calm, patient, and professional approach under pressure
Ability to be robust and persistent when chasing updates
Excellent problem solving skills with the ability to think outside the box
High attention to detail and accuracy when handling data and reports
Organised and able to manage a high volume of tasks