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Administrator

astongroup.co.uk Logo

Aston Group

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Location:
United Kingdom

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are hiring an Administrator who is quality driven, dynamic and a skilled individual who is looking for a new adventure in the construction and engineering industry. As our Administrator, you will be responsible for carrying out a full range of administrative tasks in an efficient and effective manner to support the team in achieving their targets and delivering a high standard of service. Working hours will be Monday to Friday, 08:00 am to 17:00 pm, and flexibility with working hours is essential as overtime will be required from time to time.

Job Responsibility:

  • Deal with day-to-day telephone enquiries/issues from customers internally and externally
  • Promote an efficient and professional service to all customers and stakeholders
  • Daily allocation of workload to engineers
  • Communicate with other contractors to ensure provision of services and reports received in a timely fashion
  • Make appointments for a range of services
  • Ensure all data entry related Information is recorded and maintained accurately within the company’s Information Management Systems
  • Ensure all subcontractor documents and profiles are up to date with the Astons Centralised Information Management Systems (ACIMS)
  • Raising remedial works following PPMS for invoicing purposes and submit to client
  • Investigate PPM issues, update master PPM spreadsheet and schedule
  • Review, track and monitor progress of works
  • Processing quotes, updating and closing jobs, financial completion, ensuring all costs collated to enable submission to clients
  • To undertake typing of documents as required
  • To ensure all policies and procedures are followed
  • To ensure all filing is kept up to date, to enable retrieval as and when required
  • To assist other admin roles during busy periods/holidays
  • Complete other tasks as required to fulfill the purpose of this role

Requirements:

  • Excellent customer service skills
  • Self-motivated, flexible and enthusiastic
  • Strong written & verbal communication skills
  • High attention to detail with a commitment to quality
  • Able to work as part of a team
  • Ability to build and maintain positive relationships with colleagues and business partners
  • Understanding of data principles and the importance for confidentiality
  • Proficient in Microsoft Excel and Word
  • Computer literate
  • Previous administration experience preferred, especially in a customer focused environment
What we offer:
  • 24 days holiday per year
  • Pension with 4% salary sacrifice scheme and employer contribution
  • Death in Service benefit of 4 x salary
  • Employee Assistance Programme
  • Health Cash Plan
  • Enhanced Family Friendly Policies
  • Long Service Awards
  • Additional holiday days based on length of service
  • Cycle to work scheme

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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