Administrator

• Act as the positive first point of contact for Opcare, greeting and welcoming all patients and visitors in a helpful and friendly manner
• Book in patients promptly and schedule further appointments as needed
• Make, change, and monitor appointments in line with priority and KPIs
• escalate capacity or breach risks to the appropriate Team Leader / Manager
• Receive and make telephone calls to patients and healthcare professionals
• Work collaboratively with the wider team to communicate changes and resolve problems

• Strong written and verbal communication skills, including a professional telephone manner and effective people skills
• High attention to detail and accuracy in all tasks
• Processing and data entry using IT systems
• Positive, proactive, and helpful attitude at all times
• Comfortable handling confidential information and adhering to data security protocols
• Experience working in an administration role in a healthcare environment

Experience working in an administration role in a healthcare environment

• Competitive market salary
• Incremental holiday allowance stating at 27 days, increasing to 33 days with length of service (excluding bank holidays)
• Refer a Friend incentive scheme
• Enhanced Family Leave/Pay
• Recognition schemes
• Continuing professional development