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We are delighted to be partnering with a friendly and well-established facilities services business based in Erith, currently seeking an additional Administrator to join their close-knit team. Despite being a small company, they have built an excellent reputation supporting high-end clients across London and the surrounding areas. As a result, they are looking for a reliable and detail-oriented individual who can help uphold their exceptionally high standards. This is a newly created position, offering a fantastic opportunity to become an integral part of a supportive team, contributing to the smooth day-to-day running of the office and helping maintain their outstanding service delivery.
Job Responsibility
Accurately input and maintain data using Excel spreadsheets
Ensure all driver paperwork is returned, checked, and logged onto internal systems
Monitor and manage the company inbox, responding where appropriate
Liaise with clients via phone and email, providing updates and support
Assist in maintaining the company's social media presence
Track outstanding jobs and ensure timely completion
Provide day-to-day support to drivers, resolving queries and issues as they arise
Requirements
Previous administrative experience (ideally within a service-led environment)
A proactive and positive attitude, with a good sense of humour
Willingness to learn and quickly adapt to new systems and processes
Someone seeking a long-term, stable role within a busy team
Excellent attention to detail and accuracy
Confident communication skills, particularly when speaking with clients