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This is an administration role where you will be responsible issuing ABS statements or chargeable events certificates for life and pension customers and financial advisors, relating to their life and pension products. You will be required to handle and resolve customer queries from internal teams accurately and effectively, ensuring the best possible customer experience.
Job Responsibility:
Issuing ABS statements or chargeable events certificates for life and pension customers and financial advisors, relating to their life and pension products
Handling and resolving customer queries from internal teams accurately and effectively, ensuring the best possible customer experience
Requirements:
Experience in working within financial services, ideally in life and pensions
Process-driven with a keen eye for detail
An excellent communicator capable of clearly and effectively presenting ideas to stakeholders
A passion for customer service with a commitment to deliver on you promises and going above and beyond for our customers
Computer literate and willingness to learn new systems and technologies
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