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This Scottish Government funded programme delivers inclusive voluntary throughcare services across Scotland for men, women and young people serving a short-term sentence or following a period on remand. A collaborative and relationship-based partnership model underpins delivery to support to achieve positive outcomes for people and wider communities. Improving reintegration and wellbeing ultimately improves lives and reduces re-offending. We are recruiting for an individual who will be responsible for providing excellent customer service and administrative support to a range of partners including throughcare workers, managers, the Head of Programme and external stakeholders. The role includes management and maintenance of data records, extensive use of the case management system and provision of secretariat support. In addition to administrative duties, the role includes opportunities to support wider projects across the Upside Programme.
Job Responsibility:
providing excellent customer service and administrative support to partners
management and maintenance of data records
extensive use of case management system
provision of secretariat support
supporting wider projects across the Upside Programme
Requirements:
Well organised
effective communicator
proven literacy and digital skills
flexible
computer literate with proficient experience of Microsoft tools
educated to at least SVQ level 3 or equivalent is desirable