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Administrator - Receptionist

brookstreet.co.uk Logo

Brook-St Hiredonline

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Location:
United Kingdom , Belfast

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Brook Street Recruitment is working with our Belfast client to recruit a full time and permanent Administrator with reception duties for our financial services client. You will be part of the Admin/Facilities Team, a key role in delivering an exceptional client experience and working as part of the General Admin Team to support the broader UK business.

Job Responsibility:

  • Call-handling of company switchboard calls - answer, screen and forward when necessary
  • Dealing with clients that call to reception in a professional and courteous manner, welcoming them, directing them and announcing them appropriately
  • Update appointment calendars and schedule meetings/appointments
  • Provide assistance for meeting room bookings and catering as required and to liaise with relevant parties to ensure the delivery of a professional service
  • Maintain safe and clean Reception area
  • Overseeing facilities within the office and reporting to the necessary departments
  • Scanning all incoming and outgoing post when required
  • Receive and sort daily mail/deliveries and couriers
  • General administrative duties within the Wealth Management and Financial Advisory businesses
  • Update client records as required within the company systems
  • Assist our New Business and Servicing Teams with administration tasks when required
  • Liaise and communicate with other team members in a clear and timely manner to ensure service delivery and team work
  • Support onboarding activities for new hires (desk setup, welcome packs, access cards, etc.)
  • Comply with the Risk and Compliance frameworks, policies and procedures associated with the role

Requirements:

  • Previous experience in a receptionist, administrative, or front‑of‑house role
  • Exceptional communication skills, both verbal and written
  • Strong organisational skills with the ability to prioritise effectively
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Professional, polished, and client‑focused demeanour
  • Ability to work autonomously and as part of a team

Nice to have:

  • Experience within financial services, professional services, or similar corporate environment
  • Familiarity with CRM systems and digital meeting room software
  • Knowledge of compliance standards, GDPR, or regulated office environments
What we offer:
  • City centre location
  • Free access to an onsite gym
  • Impressive social calendar

Additional Information:

Job Posted:
March 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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