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As a Receptionist / Administrator, you will act as the first point of contact for visitors, employees and contractors, ensuring a professional and welcoming experience at all times. Working closely with the wider project team, you will provide essential administrative support and help maintain the smooth day-to-day operation of the site office environment. These positions are being recruited on an urgent basis to allow sufficient training and onboarding before the successful candidates transition fully into the role.
Job Responsibility
Deliver a professional and efficient reception service to all visitors and stakeholders
Manage visitor sign-in procedures and induction booking processes
Support onboarding activities, including assisting with biometric systems and induction platforms
Maintain signing-in registers, reception records and internal contact lists
Manage deliveries and collections arriving at site
Monitor and replenish office supplies, refreshments, stationery and lanyards
Communicate travel and site updates to staff when required
Ensure reception and communal areas remain organised, professional and welcoming
Assist with meeting room and hot desk bookings
Provide administrative support to the Office Manager and wider project team
Provide cover and support for other reception staff when required
Requirements
Previous experience in a Receptionist, Administrator, Front of House or customer-facing role
Strong communication and interpersonal skills
Professional, friendly and approachable manner
Good organisational skills and attention to detail
Ability to manage multiple tasks in a busy office environment
Proficient in Microsoft Office applications including Outlook, Word and Excel
Flexible and adaptable approach to work
Ability to work effectively with a wide range of stakeholders
Nice to have
Experience working within construction, infrastructure, engineering or project environments
Previous experience supporting site-based teams
Experience with onboarding, induction or access management processes