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As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere. Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Job Responsibility:
Act as first point of contact for all visitors to the home
Perform general reception and administrative duties within the home
Provide support primarily to the Home Manager
Work together as a team to create a happy and caring atmosphere
Liaise with potential applicants to arrange interviews
Update training records on internal systems
Transcribe minutes of a meeting from a Dictaphone
Deliver newspapers to residents
Welcome family carers into the home.
Requirements:
A compassionate and caring nature
Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
Good telephone manner
Strong organisation and planning skills
Able to work on own initiative as well as part of a team
A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.