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Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Job Responsibility
Supports and ensure that all maintenance and repairs requests received within the NTT DATA office environment and related buildings are carried out in line with the service level agreement
Participate in Sustainability & Facilities related work including Business Continuity and Community projects and activities
Supports and Coordinates the distribution of and response to all service requests related to the facilities
Participates in daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act
Conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms, and pantries
Document and report on in-progress, new, and/or completed maintenance, and repair requests to management
Co-ordinate routine maintenance and repairs schedules
Assist with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance database
Ensure that buildings, offices, and equipment are maintained to the required standards and that service levels are met
Provide support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored
Liaise with all internal and external stakeholders including building services management, security, access control and cleaning staff
Escalate non-performance of internal and external stakeholders to the management
Approve all contractor documentation and maintain records such as permits, leases, and correspondence on behalf of NTT DATA
Manages all administrative documentation including invoicing processes
Supports the front office and responsibility for the reception area, ensuring the tidiness and presentable
Receive and welcome guests and advise the relevant internal stakeholders of the guest/visitor’s arrival timeously when required
Answer, screen, and redirect incoming calls, assist guests with bookings of transport etc. and support office BU administrators with mailing services if required
Route emergency calls, forwarding them to the appropriate internal stakeholders, ensuring that the call reaches the appropriate person
Perform administrative duties including updating information on the relevant systems and ESG platform
Sort mail and packages when required
Manage all logistics relating to meeting rooms/facilities
Ensuring that detailed messages are passed on to relevant persons immediately
Establishing and maintaining an electronic/manual diary for scheduled appointments
Handling general queries related to our organisation
Requirements
Highly motivated and has the ability to work independently and deliver quality work
Excellent administrative skills including the filing of documentation, processing invoices for payments including excellent knowledge of MS Word, Excel and Powerpoint
Detail-orientated with Excellent organizational skills
Ability to prioritize tasks and multi-task
Solid verbal and written communication skills
Knowledgeable of safety practices
Excellent time management and project management skills
Demonstrate a positive attitude towards work and can manage assigned job processes
Ability to work well under pressure and respond readily to emergency situations
Able to deal with people of all levels sensitively, tactfully, diplomatically, and professionally at all times with good interpersonal skills
Proactive individual with a positive attitude towards work and an team player
Ability to exercise sound judgment and display the ability to deal effectively with conflict
Professional attitude and appearance
High school certificate
Relevant vocational training
Experience gained in a similar role and preferably a related work environment