Administrator / Claims Advisor Job at Office Angels (Glasgow)

Call Centre Advisor

We are looking for people to join our 24/7 365 days a year Contact Centre. This ...

Location

United Kingdom , Halifax

Salary:

24570.00 GBP / Year

Activate Group Limited

Expiration Date

Until further notice

Requirements

Excellent customer service and communication Skills
Ability to handle a high volume of calls daily
Excellent written and verbal communication skills
Able to manage own time and workload
Strong multitasking abilities
High attention to detail and accuracy
Experience of working in a target driven environment desirable
Experience within the insurance and claims industry desirable

Job Responsibility

Record accurately the first notification of loss following a motor traffic accident
Deal with telephony enquiry from Customers, Repairers, Clients and Third Parties with the agreed service levels
Manage queries presented during that inbound enquiry to conclusion, only escalating where necessary
Assist with administrative tasks and emails
Using MRN’s bespoke software and databases to record, update and maintain information relating to each claim
Manage own workload, prioritising each day and ensuring any tasks are complete
Provide accurate updates to team managers and customers as required
Ensure that all SLA’s are met and exceeded

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Care Advisor

Allianz Partners provides global and local health insurance and other employee b...

Location

Ireland , Dublin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in a customer focused role, in an administrative capacity
Previous experience in call centre environment would be beneficial
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office (Excel, Word)
Applicants must be flexible to work within our rotating shift patterns
Valid EU work permit with the ability to work full time year round
Fluency in English and second language (German)

Job Responsibility

Responding to queries regarding cover, claims, hospitalisation, complaints
Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

What we offer

Dynamic and Multinational working environment
Trainings and programs dedicated to Learning and Development (e.g. free access to LinkedIn Learning)
A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc.
Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad
Discounts on Allianz Partners products
Modern Offices

Fulltime

Attorney/Lawyer

We are looking for an experienced Attorney/Lawyer to join our team based in Cora...

Location

United States , Coral Gables

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Possess a minimum of 3 years of experience as an Attorney/Lawyer
Proficiency in using 3M software
Experience with Adobe Acrobat for document creation and editing
Familiarity with Case Management Software for efficient case handling
Experience in using Conveyancer software for real estate transactions
Demonstrated expertise in Document Management, ensuring organized and efficient handling of legal files
Proficiency in Briefing, with the ability to succinctly summarize and present case information
Experience in Civil Litigation, representing clients in court and conducting trials
Proficiency in Claim Administration, managing and processing claims efficiently
Expertise in handling Complaints, addressing and resolving client grievances

Job Responsibility

Develop effective solutions for clients by analyzing complex trust and estate planning matters
Draft and review intricate estate and gift tax planning structures, including various corporate transactions and trusts
Ensure accurate and compliant preparation and filing of tax forms such as Federal Form 706 and Form 709
Provide expert advice to clients on trust and estate planning documents, trustee responsibilities, beneficiary rights, and distribution tax implications
Administer individual and family trusts, managing investments, banking activities, and real estate holdings
Prepare trust/fiduciary accountings for Attorney-Trustees, including managing financial statements, income, and disbursements
Review and approve Foundational Estate Plans before submission to clients
Coordinate with clients and service providers (CPAs, Financial Advisors, Insurance Providers) to receive supporting documentation
Ensure proper tax treatment of transfers to individual donees, gifting trusts, generation-skipping trusts, etc.
Advise clients with respect to trustees' powers and duties, dispositive provisions, beneficiary rights, and tax treatment of distributions.

What we offer

Access to top jobs
Competitive compensation and benefits
Free online training
Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
Eligibility for company 401(k) plan.

Fulltime

Mechanical Claims Processing Specialist

Our client, a rapidly growing automotive service contract administration company...

Location

United States , Austin

Salary:

20.00 - 21.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
Familiarity with vehicle service contracts and mechanical claims processes
Experience handling financial transactions, invoice verification, and payment reconciliation
Ability to read and understand contractual language and automotive repair terminology
Ability to interpret automotive service invoices and repair orders
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong verbal and written communication skills
High attention to detail and accuracy
Ability to maintain assigned production levels

Job Responsibility

Review, upload, and organize mechanical claims-related documents within internal systems
Review service invoices and repair orders for accuracy and completeness prior to payment processing
Process claims payments accurately and in a timely manner
Perform accurate data entry and maintain claims records
Monitor workflows to ensure claims and documentation are processed within required timelines
Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
Communicate professionally with internal teams and external partners regarding claim status and updates

Fulltime

Injury management support officer

Working within a team environment and reporting to the Safety & Wellbeing Coordi...

Location

Australia , Greensborough

Salary:

Not provided

Randstad

Expiration Date

March 15, 2026

Requirements

Advanced systems and desktop skills
Tertiary or Diploma qualifications in a related discipline would be desirable
Experience in a WorkCover Insurance Agent role would be desirable
Experience in a Return to Work Coordinator, or similar, role would be desirable
Working with Children Check
Police Check
Candidates must be an Australian citizen or a Permanent Residence to be eligible to apply
Hold an active police check or be willing to obtain

Job Responsibility

Lodge all WorkCover claims within legislative timeframes and process all associated administration tasks within legislative requirements
Work collaboratively with the Injury Management Advisor to develop strategies that have a long-term focus, based around injury management and injury prevention to achieve safe, sustainable and timely return to work outcomes for injured workers
Prepare tailored Return to Work Plans that take into account individual staff capacity - work related and non-work related
Liaise directly with Insurance Agent and prepare and remit Weekly Compensation Reimbursements and Indexation Requests, as required
Undertake financial reconciliation of claims
Consistently work towards reducing WorkCover Premium via strategic claims management
Attend Service Unit, Departmental, Safety & Wellbeing Safety Committees and other meetings as required, and provide input with regard to injury management, claims management, injury prevention and related issues
Collect, analyse and compile accurate data concerning injury management, highlighting trends and areas needing particular attention
Undertake other tasks as directed by the Safety & Wellbeing Coordinator
Input and assist in the development of prevention programs

What we offer

Access to benefits platforms with discounts at major retailers
3 weekly pay runs
Exclusive access to roles before they go to market
Employee assistance programme, including counselling services

Fulltime

Workshop and Parts Administrator

This is a permanent position based at our Wodonga Site Maintenance Facility in r...

Location

Australia , Wodonga

Salary:

Not provided

Ron Finemore Transport

Expiration Date

Until further notice

Requirements

Previous experience working in a Warranty Administration, Technician or Advisor role or similar is an advantage
Excellent attention to detail
Commitment to delivering a high level of customer service
Excellent customer service, interpersonal, and communication skills
Strong organisational, decision making, and problem-solving skills
A team player and happy to help wherever required
Previous employment experience within an automotive fleet or an associated supply chain network will be highly regarded

Job Responsibility

Interpreting technician part requirements in accordance with fleet equipment specifications
Utilise workshop management software
Manage daily consignment and inventory transactions
Efficiently fulfill technician parts requirements
Assignment of parts and supplies to workshop repair orders
Raise purchase orders for stock replenishment and requisitions
Physical receipting of inbound stocks and requisitions
Maintaining parts catalogues
Maintaining inventory bin locations and part barcoding
Management of procurement lead times

Fulltime

Compliance Associate

We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. Th...

Location

United States , Elmhurst

Salary:

80000.00 - 85000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Accounting Software Systems is crucial
Familiarity with ADP - Financial Services is required
Proficiency in using CRM systems is expected
Ability to use Crystal Reports is essential
Knowledge of ERP - Enterprise Resource Planning is necessary
Experience with About Time is beneficial
Understanding of Accounting Functions is mandatory
Auditing skills are required
Experience in Claim Administration is necessary
Excellent Communication skills are a must

Job Responsibility

Utilize Sungard Protegent system for monitoring trading activity and real-time alerts
Ensure accurate and up-to-date record keeping for swift response to inquiries or audits
Contribute to the development, review, and upkeep of our Written Supervisory Procedures
Foster a culture of compliance and trading by working closely with senior management
Provide continuous support for registered investment advisors and representatives
Collaborate effectively with all departments, both independently and as part of a team
Review and approve marketing materials, including social media posts, to ensure compliance
Utilize CRM and ERP software systems to manage customer interactions and business resources
Use accounting software systems and perform accounting functions as required
Use communication and auditing skills to administer claims and produce clear reports

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Customer Claims Team Leader - Motor Claims

A Customer Claims Team Leader - Motor Claims is responsible for the day-to-day m...

Location

United Kingdom , Huddersfield

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

At least two years’ experience operating at a supervisory level or above within a claim’s centre/call centre
Understanding of motor insurance processes and the end-to-end customer claims process
Problem-solving skills with the ability to adopt a logical approach to resolving problems
Previous experience within a Customer Services role
Proficiency in working to service levels and performance measures
Experience in a work environment that required collaboration across work groups
Escalation management
Excellent interpersonal and customer service skills
Excellent telephone and communication skills
Good listening skills

Job Responsibility

Ensuring the deployment of all repair instructions to the most appropriate and suitable repairer in accordance with workstream parameters and client SLAs
Identifying and converting opportunities to sell ‘Avant repair services’ to ensure repair opportunities are maximised
Ensuring all accident management claims are referred to agreed partners in line with targets and SLAs
Resource planning to ensure the deployment Team deliver business requirements
Delegation and distribution of workload to ensure client SLAs are achieved
Daily monitoring of all inbound calls, digital enquiries and repair instructions to ensure they are answered and actioned in accordance with client SLA’s
Performance management of team members to deliver results
Implementation of training and progression plans to improve business and individual performance
Ensuring professional behaviour at all times in line with company guidelines
To implement best practice in delivering excellent customer services

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Administrator / Claims Advisor

Office Angels

Location:
United Kingdom , Glasgow

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 16, 2025

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Location:United Kingdom , Glasgow

Category:Insurance

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:October 16, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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