Administrator / Claims Advisor Job at Office Angels (Glasgow)

Call Centre Advisor

We are looking for people to join our 24/7 365 days a year Contact Centre. This ...

Location

United Kingdom , Halifax

Salary:

24570.00 GBP / Year

Activate Group Limited

Expiration Date

Until further notice

Requirements

Excellent customer service and communication Skills
Ability to handle a high volume of calls daily
Excellent written and verbal communication skills
Able to manage own time and workload
Strong multitasking abilities
High attention to detail and accuracy
Experience of working in a target driven environment desirable
Experience within the insurance and claims industry desirable

Job Responsibility

Record accurately the first notification of loss following a motor traffic accident
Deal with telephony enquiry from Customers, Repairers, Clients and Third Parties with the agreed service levels
Manage queries presented during that inbound enquiry to conclusion, only escalating where necessary
Assist with administrative tasks and emails
Using MRN’s bespoke software and databases to record, update and maintain information relating to each claim
Manage own workload, prioritising each day and ensuring any tasks are complete
Provide accurate updates to team managers and customers as required
Ensure that all SLA’s are met and exceeded

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Care Advisor

Allianz Partners provides global and local health insurance and other employee b...

Location

Ireland , Dublin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in a customer focused role, in an administrative capacity
Previous experience in call centre environment would be beneficial
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office (Excel, Word)
Applicants must be flexible to work within our rotating shift patterns
Valid EU work permit with the ability to work full time year round
Fluency in English and second language (German)

Job Responsibility

Responding to queries regarding cover, claims, hospitalisation, complaints
Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

What we offer

Dynamic and Multinational working environment
Trainings and programs dedicated to Learning and Development (e.g. free access to LinkedIn Learning)
A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc.
Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad
Discounts on Allianz Partners products
Modern Offices

Fulltime

Attorney/Lawyer

We are looking for an experienced Attorney/Lawyer to join our team based in Cora...

Location

United States , Coral Gables

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Possess a minimum of 3 years of experience as an Attorney/Lawyer
Proficiency in using 3M software
Experience with Adobe Acrobat for document creation and editing
Familiarity with Case Management Software for efficient case handling
Experience in using Conveyancer software for real estate transactions
Demonstrated expertise in Document Management, ensuring organized and efficient handling of legal files
Proficiency in Briefing, with the ability to succinctly summarize and present case information
Experience in Civil Litigation, representing clients in court and conducting trials
Proficiency in Claim Administration, managing and processing claims efficiently
Expertise in handling Complaints, addressing and resolving client grievances

Job Responsibility

Develop effective solutions for clients by analyzing complex trust and estate planning matters
Draft and review intricate estate and gift tax planning structures, including various corporate transactions and trusts
Ensure accurate and compliant preparation and filing of tax forms such as Federal Form 706 and Form 709
Provide expert advice to clients on trust and estate planning documents, trustee responsibilities, beneficiary rights, and distribution tax implications
Administer individual and family trusts, managing investments, banking activities, and real estate holdings
Prepare trust/fiduciary accountings for Attorney-Trustees, including managing financial statements, income, and disbursements
Review and approve Foundational Estate Plans before submission to clients
Coordinate with clients and service providers (CPAs, Financial Advisors, Insurance Providers) to receive supporting documentation
Ensure proper tax treatment of transfers to individual donees, gifting trusts, generation-skipping trusts, etc.
Advise clients with respect to trustees' powers and duties, dispositive provisions, beneficiary rights, and tax treatment of distributions.

What we offer

Access to top jobs
Competitive compensation and benefits
Free online training
Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
Eligibility for company 401(k) plan.

Fulltime

Mechanical Claims Processing Specialist

Our client, a rapidly growing automotive service contract administration company...

Location

United States , Austin

Salary:

20.00 - 21.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
Familiarity with vehicle service contracts and mechanical claims processes
Experience handling financial transactions, invoice verification, and payment reconciliation
Ability to read and understand contractual language and automotive repair terminology
Ability to interpret automotive service invoices and repair orders
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong verbal and written communication skills
High attention to detail and accuracy
Ability to maintain assigned production levels

Job Responsibility

Review, upload, and organize mechanical claims-related documents within internal systems
Review service invoices and repair orders for accuracy and completeness prior to payment processing
Process claims payments accurately and in a timely manner
Perform accurate data entry and maintain claims records
Monitor workflows to ensure claims and documentation are processed within required timelines
Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
Communicate professionally with internal teams and external partners regarding claim status and updates

Fulltime

Service Administrator

At Vertu Volkswagen Hereford we are looking for a Service Administrator to join ...

Location

United Kingdom , Hereford

Salary:

27500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

experience in administration
data management
excellent organisation skills
excellent communication and interpersonal skills

Job Responsibility

Service work undertaken on the vehicle meets brand requirements
Submission of all invoiced jobs
Calling customers and helping with queries
Assisting the accounts department with the service payments
Maintaining professional and positive working relationships with all dealership and manufacture managers and colleagues
Assisting in the effective administration of the Service Department
Updating estimated costs of repairs by following the vehicle health check process
Preparing all jobs for invoicing
Processing Warranty claims
Assisting Service advisors with administration duties as and when required

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity and Paternity
on-going training opportunities
career path
career progression

Fulltime

Telematics & Claims Advisor

Are you ready to be part of a WINNing team at Winn Group, a leading North East b...

Location

United Kingdom , Newcastle

Salary:

27000.00 - 30000.00 GBP / Year

Winn Group

Expiration Date

Until further notice

Requirements

Ability to work towards shared goals and objectives
Experience of demonstrating effective teamworking within a commercial environment
Strong attention to detail and accuracy
IT literate
Excellent written communication skills, including spelling and grammar
Effective time management and organisational skills
Proactive and self-motivated approach to work
Experience of working to deadlines and performance targets
Ability to contribute to shared team goals and objectives
Demonstrated ability to work effectively as part of a team within a commercial environment

Job Responsibility

Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policy holders to provide appropriate support, including contacting emergency services where required
Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers’ Liability and Public Liability claims
Maintain and develop knowledge of telematics technology and its role within the insurance sector
Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement
Conduct witness statement appointments and draft witness statements for RTAs that have occurred in Scotland
Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently
Build and maintain positive client relationships, managing expectations and delivering a high standard of service
Ensure compliance with Information Security policies, including data protection and secure use of information systems
Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team

What we offer

Competitive salary and a structured progression pathway
Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility)
Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application)
Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme
Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests
Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year

Fulltime

Service Biller

We are looking for a detail-oriented Service Biller to join our team in Vienna, ...

Location

United States , Vienna, Virginia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in an administrative or billing role, preferably within the automotive industry
Strong communication skills with the ability to interact effectively with team members and management
Proven ability to thrive in high-pressure environments with multiple moving parts
Exceptional organizational skills and attention to detail, ensuring accuracy in all work
Proficiency in using computer systems and compiling reports
Ability to manage multiple tasks simultaneously while meeting deadlines
Friendly and detail-oriented approach when handling inquiries and resolving issues

Job Responsibility

Prepare and finalize service invoices for multiple automotive dealerships, ensuring accuracy in billing for labor, parts, and warranty claims
Review warranty labor costs in line with manufacturer guidelines, verifying repair details for compliance and redundancy
Monitor cost controls, including technician labor, factory incentives, dealer specials, and discounts, adhering to dealership and manufacturer regulations
Communicate regularly with service management, advisors, and technicians to ensure alignment with dealer and manufacturer policies
Access and manage computer files, compiling reports as needed to support administrative processes
Maintain a neat appearance and organized work area to uphold company standards
Ensure timely completion of invoicing tasks while managing shifting priorities and deadlines
Follow instructions provided by supervisors and collaborate effectively with team members
Double-check all tickets for accuracy, including hours and spelling, before closing them out
Provide excellent customer service and maintain a friendly demeanor in interactions with service advisors and other staff

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parts And Warranty Administrator

As a Workshop and Parts Administrator, you will be responsible for completing al...

Location

Australia , Orange

Salary:

Not provided

Ron Finemore Transport

Expiration Date

Until further notice

Requirements

Previous experience working in a Warranty Administration, Technician or Advisor role or similar is an advantage
Excellent attention to detail
Commitment to delivering a high level of customer service
Excellent customer service, interpersonal, and communication skills
Strong organisational, decision making, and problem-solving skills
A collaborative team player with a willingness to support others

Job Responsibility

Interpreting technician part requirements in accordance with fleet equipment specifications
Utilise workshop management software
Manage daily consignment and inventory transactions
Efficiently fulfill technician parts requirements
Assignment of parts and supplies to workshop repair orders
Raise purchase orders for stock replenishment and requisitions
Physical receipting of inbound stocks and requisitions
Maintaining parts catalogues
Maintaining inventory bin locations and part barcoding
Management of procurement lead times

What we offer

Competitive remuneration package
Coaching and mentoring from industry leaders
Ongoing training and development
Flexible working arrangements
Access to a wide range of employee benefits including novated lease and employee assistance program
Above government guaranteed Superannuation
Access to retail discounts and social club

Fulltime

Administrator / Claims Advisor

Office Angels

Location:
United Kingdom , Glasgow

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 16, 2025

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Location:United Kingdom , Glasgow

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:October 16, 2025

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Job Posted:
October 16, 2025