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This position is responsible for client communication, data process, and settlement reconciliation for the Asia Pacific Financial Solution (APFS) business in Japan. S/he will act as a client liaison between clients and stakeholders from Business Development, Finance and other departments globally. S/he will manage the data process and settlement reconciliation by loading client data into administrative system and checking client statements. Primary responsibility includes all executed APFS businesses in Japan, including coinsurance and modified coinsurance businesses and does not include the businesses under development.
Job Responsibility:
Client communication, data process, and settlement reconciliation for the Asia Pacific Financial Solution (APFS) business in Japan
Act as a client liaison between clients and stakeholders from Business Development, Finance and other departments globally
Manage the data process and settlement reconciliation by loading client data into administrative system and checking client statements
Maintain any documents, information and knowledge related to executed APFS businesses as an overview
Appropriately address any inquiries or issues communicated from clients in timely manner
New transaction setup, like worksheet preparation and working with a local system team for data mapping
Create reports where Japan clients require
Document procedure manuals
May be required to take partial responsibility of Administration on Japan Branch traditional reinsurance businesses
Requirements:
College degree or equivalent experience
Native level of Japanese and good English skills
Over 5 years' experience in life insurance administration or experience in reinsurance/insurance broker
Proficient PC skills such as MS Word and Excel
Must have interpersonal skills to communicate with clients and internal stakeholders
Must possess customer service oriented and positive attitude
Ability to work well in a team environment
Ability to prioritize within deadlines and able to work overtime as needed
Experience of data analysis including database operation
Knowledge of financial products
Experience of being a contact person when being audited
Experience of working with international organization
What we offer:
Gain valuable knowledge from and experience with diverse, caring colleagues around the world
Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought
Join the bright and creative minds of RGA, and experience vast, endless career potential