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Reinsurance Group of America Logo Reinsurance Group of America · Finance

Administrator, AP Financial Solutions

Japan, Tokyo · Job Posted March 03, 2026
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Job Description

This position is responsible for client communication, data process, and settlement reconciliation for the Asia Pacific Financial Solution (APFS) business in Japan. S/he will act as a client liaison between clients and stakeholders from Business Development, Finance and other departments globally. S/he will manage the data process and settlement reconciliation by loading client data into administrative system and checking client statements. Primary responsibility includes all executed APFS businesses in Japan, including coinsurance and modified coinsurance businesses and does not include the businesses under development.

Job Responsibility

  • Client communication, data process, and settlement reconciliation for the Asia Pacific Financial Solution (APFS) business in Japan
  • Act as a client liaison between clients and stakeholders from Business Development, Finance and other departments globally
  • Manage the data process and settlement reconciliation by loading client data into administrative system and checking client statements
  • Maintain any documents, information and knowledge related to executed APFS businesses as an overview
  • Appropriately address any inquiries or issues communicated from clients in timely manner
  • New transaction setup, like worksheet preparation and working with a local system team for data mapping
  • Create reports where Japan clients require
  • Document procedure manuals
  • May be required to take partial responsibility of Administration on Japan Branch traditional reinsurance businesses

Requirements

  • College degree or equivalent experience
  • Native level of Japanese and good English skills
  • Over 5 years' experience in life insurance administration or experience in reinsurance/insurance broker
  • Proficient PC skills such as MS Word and Excel
  • Must have interpersonal skills to communicate with clients and internal stakeholders
  • Must possess customer service oriented and positive attitude
  • Ability to work well in a team environment
  • Ability to prioritize within deadlines and able to work overtime as needed
  • Experience of data analysis including database operation
  • Knowledge of financial products
  • Experience of being a contact person when being audited
  • Experience of working with international organization

What we offer

  • Gain valuable knowledge from and experience with diverse, caring colleagues around the world
  • Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought
  • Join the bright and creative minds of RGA, and experience vast, endless career potential
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