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We are seeking a highly organised and detail-focused Administrator & Cash Office Supervisor to support both administrative and cash office operations within our busy catering environment at Twycross Zoo. This role combines financial responsibility with day-to-day administration, making it an excellent opportunity for someone experienced in cash management and office processes who thrives in a fast-paced setting.
Job Responsibility:
Supervising and managing daily cash office operations, including cashing up and reconciliation
Accurately processing daily takings and proactively investigating and resolving discrepancies
Raising and managing invoices in a timely manner
Maintaining and updating personnel files in line with company policies
Supporting general administrative tasks across the operation
Managing filing systems, documentation, and internal records
Basic spreadsheet management and reporting
Handling queries and liaising with internal departments professionally
Supporting ad-hoc projects and contributing to process improvements
Requirements:
Proven experience in a cash office, finance, or similar role with direct responsibility for cash handling
Confidence managing large volumes of cash and taking ownership of financial accuracy
Experience working in a fast-paced, high-volume environment
Strong administrative background with attention to detail
Experience with invoicing and financial record keeping
Good working knowledge of Microsoft Excel and spreadsheet management
Ability to work independently and take responsibility for key processes
Strong organisational and time-management skills
Professional communication skills and a proactive approach
High level of integrity and ability to handle sensitive information
Nice to have:
NVQ Level 2 or equivalent in Business Administration or Finance-related discipline
What we offer:
20 days annual leave (pro-rata) plus bank holidays
Free staff meals whilst on shift
Free on-site parking
Exclusive travel discounts
Access to Compass Group company perks & benefits
Exclusive Parks at Work discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks