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Administrator/Service Desk role in Northampton with a focus on prioritisation of calls, logging incidents and service requests, general administration, and maintaining customer data. Hybrid role after training period, 37.5 hours per week Monday to Friday, starting Monday 16th June for a duration of 3 months.
Job Responsibility:
Prioritisation of calls in-line with Incident and Service Request Management
Logging of incidents and service requests that enter the service desk via email or self-service portal
General Administration
Maintain customer data into the internal system
Requirements:
Prioritisation of calls in-line with Incident and Service Request Management
Logging of incidents and service requests that enter the service desk via email or self-service portal
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