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Administrator - Service Desk

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, Northampton

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour

Job Description:

Administrator/Service Desk role in Northampton with a focus on prioritisation of calls, logging incidents and service requests, general administration, and maintaining customer data. Hybrid role after training period, 37.5 hours per week Monday to Friday, starting Monday 16th June for a duration of 3 months.

Job Responsibility:

  • Prioritisation of calls in-line with Incident and Service Request Management
  • Logging of incidents and service requests that enter the service desk via email or self-service portal
  • General Administration
  • Maintain customer data into the internal system

Requirements:

  • Prioritisation of calls in-line with Incident and Service Request Management
  • Logging of incidents and service requests that enter the service desk via email or self-service portal
  • General Administration
  • Maintain customer data into the internal system

Additional Information:

Job Posted:
June 04, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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