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Administrative Support

United States, Clearlake · Job Posted May 29, 2026
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Job Description

We are looking for a detail-oriented Administrative Support team member to provide essential operational and clerical assistance for a home health and hospice environment in Clearlake, California. This Long-term Contract position will support daily office coordination, patient record administration, referral processing, and communication across the department. The ideal candidate brings strong customer service skills, effective written and verbal communication, and the ability to manage multiple administrative priorities with accuracy and care.

Job Responsibility

  • Coordinate front-desk and administrative activities to ensure smooth daily department operations and a positive experience for patients, staff, and external partners
  • Maintain organized department files, reports, statistics, and office records while supporting accurate documentation and timely information flow
  • Process patient-related documentation, including medical records and associated administrative paperwork, with careful attention to confidentiality and completeness
  • Manage intake support tasks such as handling referrals, tracking insurance authorizations, and monitoring related follow-up activities
  • Oversee electronic medical record order workflows, including distributing, receiving, retrieving, and organizing required documentation
  • Prepare and distribute routine department materials such as memos, meeting agendas, minutes, reports, and other internal communications
  • Monitor office supply levels, equipment inventories, and selected departmental cost information to help maintain efficient business operations
  • Assist with research assignments, special projects, and other administrative initiatives as directed by department leadership

Requirements

  • High school diploma or equivalent preferred
  • Associate degree, technical training, or a comparable combination of education and related administrative experience preferred
  • Demonstrated ability to deliver strong customer service in a detail-oriented office, healthcare, or patient-facing setting
  • Experience handling clerical and receptionist responsibilities, including document management, communication, and general office support
  • Familiarity with referrals, insurance authorization processes, and medical or patient record administration is preferred
  • Working knowledge of electronic medical records systems and standard office software tools is preferred
  • Strong written and verbal communication skills with the ability to maintain a detail-oriented presence
  • Ability to manage multiple tasks, maintain accuracy, and support special projects in a fast-paced environment

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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