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Job Description: Processes incoming daily mail and packages. Opens, sorts, logs and delivers mail to designated mail location within each section. Processes outgoing mail using mail machinery to print, fold, stuff, seal and another mailroom machinery as needed. Delivers bulk mail to appropriate designated pick-up /drop-off point. Notifies manager of mechanical problems which impacts timely mail processing. Maintains the mail room in an orderly and tidy fashion. Moves empty and unneeded boxes to the area by the freight elevators daily. Stores two-wheelers, dollies and other moving equipment out of the way of mail room users when not needed. Makes occasional pick-up and delivery of mail and/or packages to and from outside offices (including the State House, Office of the Attorney General and the Secretary of State's Office)within walking distance(up to one mile) of Division headquarters. Answers and routes incoming inquiries as required and assist in-person visitors during the standard hours of operation from 8:45 a.m.to 4:45 p.m. Ensure that all agency departments have continuous adequate supply of copy paper and envelopes and deliver new stock as needed using wheeled handcart or dolly. Performs copying, scanning and other special projects as directed. Performs daily review of assessments and accounts payable Outlook mailboxes; processes incoming email correspondence as directed.
Job Responsibility:
Processes incoming daily mail and packages
Opens, sorts, logs and delivers mail to designated mail location within each section
Process outgoing mail using mail machinery to print, fold, stuff, seal and another mailroom machinery as needed
Delivers bulk mail to appropriate designated pick-up /drop-off point
Notifies manager of mechanical problems which impacts timely mail processing
Maintains the mail room in an orderly and tidy fashion
Moves empty and unneeded boxes to the area by the freight elevators daily
Stores two-wheelers, dollies and other moving equipment out of the way of mail room users when not needed
Makes occasional pick-up and delivery of mail and/or packages to and from outside offices (including the State House, Office of the Attorney General and the Secretary of State's Office)within walking distance(up to one mile) of Division headquarters
Answers and routes incoming inquiries as required and assist in-person visitors during the standard hours of operation from 8:45 a.m.to 4:45 p.m
Ensure that all agency departments have continuous adequate supply of copy paper and envelopes and deliver new stock as needed using wheeled handcart or dolly
Performs copying, scanning and other special projects as directed
Performs daily review of assessments and accounts payable Outlook mailboxes
processes incoming email correspondence as directed
Requirements:
MS Office – 3 years of experience
Attention to detail and organizational skills
Mailroom experience – Highly desired
Strong written and verbal communication with confidentiality
Strong problem-solving skills and strong interpersonal communication
Ability to navigate minor technology related to mailroom machinery
Ability to lift 50lbs
Knowledge of and ability to use PC technology, specifically Microsoft Office Suite including Outlook, Word, Excel and Access
Ability to work in a fast-paced environment with high volumes of mail and inquiries
Ability to provide excellent customer service by telephone, e-mail and in person
Ability to assemble information according to procedures
excellent organizational skills
Ability to communicate effectively in oral expression, to deal tactfully with others, to exercise discretion in handling confidential information
Ability to work accurately with names and other pertinent information
Ability to work independently with minimal supervision
Knowledge of and ability to use general office equipment
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