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We are looking for a detail-oriented Administrative Support Specialist to join our team on a long-term contract basis in Sacramento, California. This role involves supporting the underwriting process by managing submissions, maintaining accurate data, and assisting in policy lifecycle activities. The position offers an excellent opportunity to contribute to a dynamic team while ensuring the quality and efficiency of underwriting operations.
Job Responsibility:
Review incoming submissions to verify completeness and accuracy, requesting additional information as required
Enter and maintain data in underwriting and policy administration systems with precision and efficiency
Assist underwriters by preparing loss history summaries and providing administrative support for policy evaluations
Process routine policy transactions, such as issuances, endorsements, cancellations, and ownership or broker-of-record changes, according to established guidelines
Generate and coordinate the routing of manual forms and policy documents in collaboration with internal service teams
Participate in process automation efforts by engaging with automated workflows, testing new tools, and offering constructive feedback
Conduct peer audits for new team members to ensure adherence to quality standards and processes
Contribute to departmental initiatives, special projects, and data cleanup tasks as assigned
Ensure timely and accurate completion of all tasks to support overall underwriting objectives
Requirements:
High school diploma or equivalent required
a bachelor’s degree is preferred
At least one year of experience in an office or data entry role
Strong ability to read and interpret underwriting files, documentation, and policies
Proficiency in basic mathematical functions, including percentages, ratios, and graphs
Demonstrated competency in using Microsoft Office/365 and the ability to quickly learn proprietary software systems
Exceptional attention to detail and commitment to delivering accurate, high-quality work
Strong problem-solving skills with the ability to follow written, verbal, or diagrammed instructions
Proven ability to manage multiple tasks efficiently while meeting deadlines
What we offer:
medical, vision, dental, and life and disability insurance