Administrative Support Specialist

• Acting as first point of contact for customer enquiries via telephone
• Navigating and updating Microsoft-integrated CRM platform
• Reviewing technical reports from Surveying team for accuracy
• Entering and maintaining data across various internal databases
• Supporting document creation and editing using Microsoft Word
• Using Excel daily to input data and apply filters
• Creating basic presentations using PowerPoint when needed

• Excellent written communication and proofreading skills
• Confident and courteous telephone manner
• Previous experience working with CRM systems and data entry
• Solid working knowledge of Microsoft Office, especially Excel and Word
• Ability to manage multiple tasks and maintain accuracy under pressure
• Previous experience within customer service or administration would be beneficial

• Previous experience within customer service or administration
• Self-motivated and committed to delivering high standard of work

Early finish on Friday