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The Administrative Services Manager plays a central role in ensuring the smooth day-to-day operations of the organization by coordinating core administrative processes that support both staff and community partners. This position oversees HR administration, front office operations, partner support, and general administrative systems, helping to create a well-organized, efficient, and welcoming environment.
Job Responsibility:
Coordinate hiring logistics, onboarding, and offboarding processes
Maintain employee records, organizational information, and HR documentation
Support staff trainings, internal meetings, and organizational events
Help ensure a smooth and consistent employee experience
Serve as a primary point of contact for nonprofit partners across two shared spaces
Coordinate partner onboarding, documentation, and ongoing support
Manage shared space scheduling and support day-to-day hub operations
Assist with partner transitions, including move-ins, move-outs, and renewals
Provide front desk coverage, including greeting visitors, monitoring voicemail, and managing deliveries
Support general administrative needs, including printing, materials preparation, and coordination, including fundraising mailers, information packets, etc.
Maintain organized systems for files, templates, and shared resources
Coordinate maintenance and vendor services for the Community Impact Center
Track facility needs and support a safe, clean, and functional environment
Manage building access and support basic facilities troubleshooting
Manage inventory and ordering of shared supplies across both locations
Support Donor Services Manager to maintain accurate contact and donor records in organizational systems
Support basic data entry, cleanup, and administrative tracking
Provide administrative coordination for special projects, including documentation and logistics
Requirements:
2-3 years of experience in an administrative, operations, office management, or HR support role
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent communication and interpersonal skills, with a customer-service mindset
High attention to detail and ability to maintain accurate records and systems
Comfort working in a dynamic environment with a mix of routine and variable tasks
Proficiency with common workplace tools (e.g., Microsoft Office) and ability to learn new systems quickly
Nice to have:
Experience supporting HR processes such as hiring, onboarding, or training coordination
Experience working in a nonprofit or mission-driven organization
Experience supporting shared spaces, facilities coordination, or partner/tenant relationships
Familiarity with scheduling systems, project management tools (e.g., Asana), or CRM/databases
Experience providing front desk or customer-facing administrative support
Spanish language proficiency (highly preferred), particularly for communicating with community partners and visitors