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Robert Half Logo Robert Half · Office Administration

Administrative Service Coordinator

United States, Bedford · Job Posted May 29, 2026
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Job Description

We are looking for a dependable Administrative Service Coordinator to support daily service operations for an organization in Bedford, Massachusetts. This is a Contract position that requires a detail-oriented, customer-focused individual who enjoys keeping schedules organized, handling inbound communication, and maintaining accurate administrative records. The ideal candidate is eager to learn through onsite training and can help create a smooth experience for both customers and internal team members.

Job Responsibility

  • Coordinate daily administrative activities to support service operations and keep workflows organized and on schedule
  • Answer incoming calls courteously, assist customers with routine inquiries, and direct requests to the appropriate team members
  • Maintain calendars, arrange appointments, and schedule service-related activities to support efficient field and office operations
  • Enter and update information in spreadsheets and internal records with a high level of accuracy and attention to detail
  • Provide friendly front-line support that reflects strong customer service and clear communication
  • Learn company processes through onsite training and apply them effectively in day-to-day administrative tasks
  • Assist management with general coordination duties to help maintain continuity while the role is staffed on a contract basis

Requirements

  • Coordinate daily administrative activities to support service operations and keep workflows organized and on schedule
  • Answer incoming calls courteously, assist customers with routine inquiries, and direct requests to the appropriate team members
  • Maintain calendars, arrange appointments, and schedule service-related activities to support efficient field and office operations
  • Enter and update information in spreadsheets and internal records with a high level of accuracy and attention to detail
  • Provide friendly front-line support that reflects strong customer service and clear communication
  • Learn company processes through onsite training and apply them effectively in day-to-day administrative tasks
  • Assist management with general coordination duties to help maintain continuity while the role is staffed on a contract basis
  • Ability to manage inbound calls in a courteous and attentive manner
  • Experience with calendar coordination, scheduling, and data entry tasks
  • Comfort working with spreadsheets, including Google Sheets or similar tools
  • Strong organizational skills with the ability to handle multiple priorities throughout the workday
  • Excellent interpersonal skills and a customer-service-oriented approach
  • Willingness to learn new processes through onsite training
  • Reliable communication skills and careful attention to detail

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
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